Sales Lead, Williamsburg Premium Outlets
About The Position
Ann Taylor is seeking a Sales Lead to support and model excellent customer experiences. The role focuses on delivering personalized service while guiding and supporting associates, with a direct impact on both customer and associate experiences. In collaboration with the Store Manager, the Sales Lead develops expertise in store functions and is prepared to step into the manager role when needed. The Sales Lead represents the brand, helps build an inclusive and engaged team, and maintains high visual and operational standards with a customer-first focus. The role also uses technology and available tools to support store priorities, promotions, and a seamless omnichannel shopping experience.
Requirements
- Technology proficiency and ability to operate a point-of-sale system.
- Enjoys communicating and coaching.
- Flexible availability, including evenings, weekends, and holidays.
- Takes initiative in making thoughtful decisions.
- Ability to organize, delegate, and prioritize assignments to meet deadlines.
Nice To Haves
- Six months of retail sales experience.
- Management experience.
Responsibilities
- Represent the brand and model personalized customer experience behaviors.
- Assist store leaders with onboarding and developing an effective, highly engaged team.
- Support an inclusive store environment where associates feel welcome and engaged.
- Uphold high visual and operational standards while keeping the focus on the customer.
- Use tools to drive a customer-focused team environment and profitable business.
- Provide in-the-moment feedback and coaching to help associates improve customer interactions.
- Build productive relationships by sharing ideas and supporting the team.
- Use technology to stay informed about company priorities and promotions and provide customers with a seamless omnichannel shopping experience.
- Step into the manager role when needed.
Benefits
- 401(k) plan.
- Merchandise discounts and eligibility for discounts at sister brands.
- Professional development and opportunities for advancement across the company's brands.
- Community impact through philanthropic partnerships.
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
No Education Listed
