Sales Lead-Birch Run Premium Outlets

Knitwell Group • Birch Run, MI

20h • Onsite

About The Position

As a Sales Lead, you are a key team member who supports and models excellent customer experiences. You focus on delivering personalized experiences to customers and providing guidance and support to associates. You directly affect both customer and associate experiences. You collaborate with the Store Manager to become an expert on store functions and are prepared to step in as manager when needed.

Requirements

• Technology proficiency and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability, including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to meet deadlines.

Nice To Haves

• Six months of retail sales experience.
• Management experience.

Responsibilities

• Represent the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment where associates feel welcome and engaged.
• Uphold visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching to help associates perform well in customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed about company priorities and promotions, and provide customers with a seamless omnichannel shopping experience using available tools.
• Step into the role of manager when needed.
• Collaborate with the Store Manager to learn store functions.

Benefits

• 401(k) plan.
• Merchandise discounts, plus eligibility for discounts at sister brands.
• Professional development and opportunities for advancement across the company's brands.
• Community impact through philanthropic partnerships.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed