Sales Associate, Williamsburg Premium Outlets

Knitwell Group • Williamsburg, VA

1d • $13 - $16 • Onsite

About The Position

As a Sales Associate, you serve as a brand ambassador by building authentic connections with customers and guiding their shopping journeys with personalized styling recommendations. You help keep merchandise organized and correctly placed on the sales floor, and collaborate with your team to create personalized customer experiences and maintain an inviting store environment.

The role involves listening to customers’ needs, sharing product knowledge, using brand behaviors to build loyalty, and upholding visual and operational standards. You also use technology and available tools to stay informed about company priorities and promotions and to support a seamless omnichannel shopping experience. You partner with store leaders to meet individual goals and daily expectations, and build productive relationships by sharing ideas and helping others.

Requirements

• Bring a hospitality mindset when engaging with customers.
• Have flexible availability, including evenings, weekends, and holidays.
• Be proficient with technology and able to operate a point-of-sale system.
• Take initiative in making thoughtful decisions.

Nice To Haves

• Sales Associate or other customer-focused experience is preferred.

Responsibilities

• Connect with customers and listen to their needs to create personalized customer experiences.
• Share product knowledge and recommendations to help style customers.
• Use brand behaviors and personalized service to drive brand loyalty.
• Uphold visual and operational standards while keeping the focus on the customer.
• Use technology to stay informed about company priorities and promotions and provide customers with a seamless omnichannel shopping experience using available tools.
• Partner with store leaders to achieve individual goals and daily expectations.
• Build productive relationships by sharing ideas and being helpful to others.
• Keep merchandise organized and correctly placed on the sales floor.

Benefits

• 401(k) plan
• Merchandise discounts and eligibility for discounts at sister brands
• Professional development and opportunities for advancement across the company’s brands
• Community impact through philanthropic partnerships

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed