Sales Associate, Leesburg Premium Outlets

Knitwell Group•Leesburg, VA
•$13 - $16•Onsite

About The Position

Talbots is hiring a part-time Sales Associate at its Leesburg Premium Outlets store. The associate provides customers with a meaningful service experience, promotes Talbots products, builds customer relationships, and supports store business and operations. The role involves fashion styling and product recommendations, serving multiple customers, achieving sales and service measures, participating in learning and coaching, and completing assigned projects such as filling orders, replenishment, and recovery. The position requires availability of 15 to 20 hours per week, including evenings, weekends, and holidays as business needs require.

Requirements

  • Demonstrated selling competence, styling expertise, and a love of fashion.
  • Ability to create, build, and cultivate relationships.
  • Ambition and passion for achieving individual and team goals; thrives in a team environment.
  • Excellent verbal communication skills and a high level of integrity.
  • Technological competency to use a computer, iPad, or handheld system.
  • Strong organizational skills and ability to multitask in a fast-paced, changing environment.
  • Ability to work cooperatively in a diverse work environment.
  • Ability to climb ladders, move around regularly, and stand for extended periods.
  • Ability to bend, reach, and stretch for products, and lift, carry, and move at least 40 lbs.
  • Availability for 15 to 20 hours per week, with flexibility for evenings, weekends, and holidays based on business needs.

Responsibilities

  • Provide an exceptional and meaningful customer service experience that promotes products and builds brand relationships.
  • Assist the management team in building store business.
  • Use service enhancers, including active use of Concierge, to build strong relationships.
  • Serve multiple customers at a time and handle multiple tasks or projects simultaneously.
  • Stay informed about fashion trends and new arrivals, including product fit, color, and fashion details.
  • Use product knowledge and fashion expertise to create outfits and recommend items that meet customer needs.
  • Participate in learning opportunities and accept direction, coaching, and feedback to maximize performance.
  • Achieve sales and service metrics, including clientelling and outreach, appointment setting, and Talbots Classic Awards.
  • Complete assigned projects and operational tasks, including filling orders, replenishment, and recovery.

Benefits

  • Incentive opportunities.
  • Comprehensive benefits packages for full-time and eligible part-time employees.
  • 50%, 60%, and 70% merchandise discounts on Talbots and Haven Well Within.
  • Referral Incentive Program.
  • Discounts on travel, shopping, concerts, and more.
  • Growth opportunities and tools to progress beyond the position.
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