Sales Associate, Leesburg Premium Outlets

KnitWell Group•Leesburg, VA
•Onsite

About The Position

Talbots is hiring a part-time Sales Associate for its Leesburg Premium Outlets store. The role focuses on delivering meaningful customer service, promoting merchandise, building customer relationships, and supporting store business and operations. Associates use fashion expertise and product knowledge to style customers, meet sales and service metrics, and contribute to a collaborative store team. The position requires 15 to 20 hours of weekly availability, with flexibility for evenings, weekends, and holidays based on business needs.

Requirements

  • Demonstrate selling competence and styling expertise, with a love of fashion.
  • Be driven to create, build, and cultivate relationships.
  • Show ambition and passion for achieving individual and team goals, and thrive in a team environment.
  • Demonstrate excellent verbal communication skills and a high level of integrity.
  • Be able to navigate a computer, iPad, and handheld system.
  • Have strong organizational skills and the ability to multitask in a fast-paced, changing environment.
  • Work cooperatively in a diverse work environment.
  • Be comfortable climbing ladders, moving regularly, and standing for extended periods.
  • Be able to bend, reach, and stretch for products, and lift, carry, and move at least 40 lbs.
  • Have open availability of 15 to 20 hours per week and flexible availability for evenings, weekends, and holidays based on business needs.

Responsibilities

  • Provide an exceptional and meaningful customer service experience that promotes the product and builds brand relationships.
  • Take an active role in assisting the management team to build store business.
  • Support service enhancers, including active use of Concierge, to build strong relationships.
  • Serve multiple customers at a time, multitask, and handle projects simultaneously.
  • Stay aware of fashion trends and learn about new arrivals, including product fit, color, and fashion.
  • Use product knowledge and fashion expertise to create outfits and suggest items that meet customers’ needs.
  • Participate in learning opportunities and accept direction, coaching, and feedback to maximize individual performance.
  • Achieve sales and service metrics, including clienteling and outreach, appointment setting, and Talbots Classic Awards.
  • Complete assigned projects and operational tasks, including filling orders, replenishment, and recovery.

Benefits

  • Comprehensive benefits packages are accessible to full-time and eligible part-time employees.
  • Merchandise discounts of 50%, 60%, and 70% off Talbots and Haven Well Within.
  • Referral Incentive Program.
  • Discounts on travel, shopping, concerts, and more.
  • Incentive opportunities.
  • Growth and development opportunities.
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