Sales Associate, Lee Premium Outlets

Knitwell Group•Lee, MA
•$15 - $19•Onsite

About The Position

As a Sales Associate, you serve as a brand ambassador, building authentic customer connections and guiding each customer’s shopping journey with personalized styling recommendations. You help maintain an attractive, organized sales floor, collaborate with your team to deliver personalized customer experiences, and support an inviting store environment. The role involves providing thoughtful customer service, sharing product knowledge, supporting brand loyalty, maintaining visual and operational standards, and using technology and available tools to create a seamless omnichannel shopping experience. You also partner with store leaders to meet individual goals and daily expectations and build productive relationships with colleagues.

Requirements

  • Bring a hospitality mindset when engaging with customers.
  • Have flexible availability, including evenings, weekends, and holidays.
  • Be proficient with technology and able to operate a point-of-sale system.
  • Take initiative in making thoughtful decisions.

Nice To Haves

  • Sales Associate or other customer-focused experience.

Responsibilities

  • Connect with customers, listen to their needs, and create personalized customer experiences.
  • Share product knowledge and recommendations to help style customers.
  • Use brand behaviors and personalized service to drive brand loyalty.
  • Maintain visual and operational standards while keeping the focus on the customer.
  • Use technology to stay informed about company priorities and promotions and to support a seamless omnichannel shopping experience.
  • Partner with store leaders to achieve individual goals and daily expectations.
  • Build productive relationships by sharing ideas and helping others.
  • Keep merchandise organized and properly placed on the sales floor.

Benefits

  • 401(k) plan.
  • Merchandise discounts and eligibility for discounts at sister brands.
  • Professional development and opportunities for advancement across the company’s brands.
  • Community impact through philanthropic partnerships.
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