Store Manager

Bridgestone Americas • West Saint Paul, MN

8d • $67,430 - $114,620

About The Position

The Store Manager is an exempt leadership role responsible for supporting store operations and business performance. The position typically requires 40 or more hours per week across five days, including weekends, with additional hours potentially needed depending on staffing, customer demand, store performance, and business needs. The manager leads and schedules teammates, drives sales and customer satisfaction, tracks financial and operational goals, and stays current on automotive service industry developments through paid training.

Requirements

• High school diploma or equivalent.
• Demonstrated success in retail sales management.
• Problem-solving skills related to customer complaints.
• Aptitude to manage inventory, order scheduling, and merchandising displays.
• Ability to assist customers with personal sales and complaints to ensure customer retention and loyalty.
• Exceptional teammate and customer communication skills.
• Negotiation and conflict-resolution skills.
• Valid automobile driver's license at all times and ability to drive customer and company vehicles.

Nice To Haves

• Two-year college degree or equivalent.

Responsibilities

• Provide customer service.
• Drive store sales and promotions.
• Build customer satisfaction and loyalty, creating results for teammates, customers, and the company.
• Understand alternative tire sourcing and competitors.
• Track and meet payroll, budgets, and store goals.
• Keep records and relevant financial information current.
• Manage, schedule, and assign staff according to their skill levels.
• Attend paid training to stay up to date with developments in the automotive service industry.
• Follow up with customers to obtain feedback and ensure they are satisfied with the service received.
• Perform other duties as assigned.

Benefits

• $3,000 sign-on bonus for first-time hires.
• Medical, dental, and vision coverage starting day one for all teammates.
• Paid vacation and holidays.
• On-the-job training and company-funded ASE certifications.
• Flexible work schedule.
• 401(k) match.
• On-demand pay (daily pay) program available.
• Professional development resources, training, and regular mentorship.
• Corporate social responsibility activities.
• Supportive onboarding experience.
• Community involvement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED