Store Manager

Five Below•Cincinnati, OH

4d•$50,000 - $63,125

About The Position

The Store Manager leads the store team and is responsible for delivering a strong customer experience while balancing store operations, team development, and sales results. The role leads from the sales floor, sets the pace and priorities, coaches and develops associates, and creates a positive, fun, high-performing culture. The Store Manager oversees freight flow, store presentation, labor, selling behaviors, and operational execution, adapting to changing business needs and taking accountability for outcomes. Success is measured through sales and labor results, TruRating feedback and customer satisfaction, Store Scorecard performance, team development and retention, and operational execution and compliance. The role includes structured time for development check-ins, coaching conversations, labor and volume planning, and use of Five Below resources and programs. This is a salary position with a stated pay range of $50,000 to $63,125.

Requirements

5–10+ years of leadership experience leading teams and delivering results.
Experience managing a store or large department; retail experience is preferred but not required.
High school graduate or equivalent.
At least 18 years old.
Excellent verbal and written communication skills.
Ability to multitask, think creatively, and maintain composure under pressure.
Ability to work a flexible schedule, including days, evenings, weekends, and holidays.
Ability to identify and understand email and printed instructions concerning merchandise layouts, associate schedules, and standard operating procedures.
Ability to exchange accurate information with customers, managers, and coworkers.
Ability to lift, push, or pull up to 25 pounds and place or move merchandise to heights of 5–10 feet.
Ability to remain in a stationary, upright position for 80% of the time and perform the essential job functions in compliance with applicable laws.

Nice To Haves

Promotion from an assistant manager or co-manager role is a plus.
Minimum 3 years of management experience is preferred.
Experience in retail is preferred.

Responsibilities

Lead the store from the sales floor and serve as its visible representative.
Coach, provide feedback to, develop, and celebrate team members.
Manage store operations, including freight flow, store zones, and clear priorities.
Manage labor to meet business needs and remain within budget.
Drive sales by modeling selling behaviors, guiding the team, and supporting customer satisfaction.
Create a positive, fun, high-performing team culture.
Adapt to changing conditions and business priorities.
Demonstrate integrity and take ownership of outcomes.
Conduct development check-ins and coaching conversations.
Plan labor and volume.
Use Five Below resources and programs to support store success.
Operate a computer and printer frequently and a cash register occasionally.
Retrieve and put away stock, including using ladders when needed.
Communicate with customers, managers, and coworkers in person and by telephone.
Move around the sales floor and stockroom to direct associates, assist customers, and handle merchandise.