Store Manager

Davids Bridal • York, PA

5d

About The Position

The Store Manager builds and retains a high-performing team, creates a consistent environment of world-class customer service, and exceeds sales plans. This dynamic, attentive, and inspiring leader builds relationships with team members and customers and serves as a mentor, leader, and coach. The Store Manager develops a high-performance climate and five-star customer service by maximizing the performance and productivity of motivated, friendly, enthusiastic, and engaged team members.

The role leads customer-focused operations, manages store payroll and performance, and oversees sales execution, inventory processes, and staffing. The position is full time, with 40 hours per week scheduled Sunday through Saturday.

Requirements

• High school diploma or degree.
• Four years of prior retail management experience in an apparel or specialty store environment.
• Prior experience with a computerized POS system.

Responsibilities

• Lead and model a customer-first culture across all roles.
• Hold the leadership team accountable for active floor management by assigning shifts, reviewing results, and providing feedback to maintain a five-star customer experience.
• Provide ongoing coaching and training to improve individual selling skills, behaviors, and processes.
• Manage store payroll within the monthly budget and monitor and acknowledge timesheets for employees clocking in and out for scheduled shifts, breaks, and meals.
• Lead the store in consistently achieving Total Monthly Income (TMI) goals through foundational excellence and performance-based leadership across front of house and alterations.
• Monitor inventory management, special orders, receiving processes, layaway, out-of-stock marking, and repairs; ensure merchandise meets first-quality standards.
• Communicate daily sales goals to team members and drive action through Chat Ins/Chat Outs.
• Monitor individual team member performance and develop improvement plans through weekly performance discussions using customer reviews and mystery shops.
• Build a strong bench and talent pipeline, ensure the store is staffed, achieve staffing goals, and fill open positions within 30 days.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED