Store Manager 07246

O'Reilly Auto Parts • Smithfield, NC

21d

About The Position

The Store Manager is responsible for the sales, profitability, appearance, and overall operations of the store. The position objectives are to show consistent sales growth, ensure the store exemplifies the proper O’Reilly image, operate as a profit center, and follow policies and procedures so the store operates as economically and efficiently as possible.

The Store Manager directs and supervises store team members, supports customer service and sales, manages schedules and timekeeping, and oversees training, merchandising, inventory adjustments, accounting, charge accounts, loss prevention, vehicles, and property needs. The role also coordinates with district, territory sales, pricing, credit, inventory control, and maintenance teams, and includes attending the Annual Managers' Conference.

Requirements

• Complete Sales Specialist Training, Assistant Manager Certification, and Manager Development Program module.
• Strong verbal and written communication skills.
• Well organized, with the ability to prioritize effectively and manage time efficiently.
• Knowledge of automotive parts, equipment, and systems.

Nice To Haves

• Fluency in multiple languages; Spanish is highly desired.
• Certified Parts Professional Certification.
• ASE certification.

Responsibilities

• Maximize sales by directing team members to provide prompt, courteous, and professional customer service.
• Solicit orders, sell company products, and represent the company in accordance with company policies.
• Maintain the customer base and increase sales volume at assigned accounts by reviewing customer needs, gaining market share, and soliciting stocking-type business, daily needs, and equipment sales.
• Communicate and coordinate sales call efforts with the Territory Sales Manager.
• Supervise work performed by all store team members and work jointly with the District Manager on recruiting, testing, hiring, evaluating, promoting, disciplining, and discharging team members under their supervision.
• Use Scheduling & Timekeeping recommendations based on sales and payroll forecasting to develop and post work schedules for each pay period.
• Review team member timecards for clocking accuracy and correct missed punches daily.
• Ensure store team members continually improve their skills through company training on policies and procedures, customer service, computer operations, catalogs, sales, and safety.
• Work with the Sales and Pricing Departments, with assistance from the District Manager, to establish pricing levels for professional customers.
• Maximize gross profit on outside purchases.
• Monitor non-competitive price overrides and price matches for policy compliance and profitability, and prevent discounting abuse.
• Ensure the store is organized and operated according to company policies and procedures.
• Communicate new company information to team members as necessary.
• Implement planogram changes and merchandising plans as outlined.
• Provide the Inventory Control Department with accurate and timely stock adjustment recaps.
• Accurately handle daily store accounting functions, including sales reports, bank deposits, cash drawers, and check processing.
• Monitor charge accounts, promptly address past-due situations, and regularly communicate the status of problem accounts with the Territory Sales Manager and credit department.
• Monitor areas susceptible to loss and implement applicable loss-prevention procedures, including billing, cash refunds, credit and stock transfers, core and warranty procedures, key control, safe combinations, alarm codes, and shoplifting prevention.
• Ensure store vehicles are clean and well-maintained and that daily and monthly inspections are completed properly.
• Report property and building needs using the Maintenance and Repair System (MARS) or to the District Manager.
• Attend the Annual Managers' Conference.
• Perform all other duties as assigned.

Benefits

• Competitive wages and paid time off.
• Stock Purchase Plan and 401k with employer contributions starting Day One.
• Medical, dental, and vision insurance, with an optional Flexible Spending Account (FSA).
• Team Member Health/Wellbeing Programs.
• Tuition Educational Assistance Programs.
• Opportunities for career growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed