Store Manager

Break Time•Macon, MO

About The Position

Break Time Store Managers oversee the performance of an assigned Break Time Convenience Store. They lead store employees and focus on customer service, store sales, and operational performance. Store Managers may temporarily fill in at other Break Time locations in a Store Manager or Assistant Manager capacity as circumstances require. All Break Time employees are expected to follow company and position-specific policies and procedures. Employees may also be expected to perform other duties as assigned.

Requirements

  • Prior management or leadership experience.
  • High school diploma or GED equivalent.
  • Must be at least 18 years old.
  • Availability to work and/or support all shifts, including weekends and holidays.
  • Valid driver’s license and vehicle insurance, with adequate transportation to and from the bank; the vehicle must be locked and secured while transporting deposits.
  • Ability to thrive in a fast-paced environment and work independently as well as lead a team.
  • Ability to perform mathematical calculations for making change, completing shift reports, and accounting for products during vendor check-in.
  • Ability to learn new concepts, use technical materials, and consistently operate a computer and other office productivity machinery.
  • Ability and willingness to occasionally ascend and descend ladders to handle inventory or products.
  • Ability to perform duties accurately and with minimal supervision.
  • Physical ability to move and position products in a cooler with temperatures as low as 30 degrees for up to one hour and in a freezer with temperatures as low as 0 degrees.
  • Physical ability to move and position oneself to retrieve products and supplies from shelves, under counters, or inventory stacks weighing up to 50 pounds.
  • Ability to visually observe and inspect items and the work environment for job-related and safety concerns.
  • Ability to remain standing for up to nine hours per shift.
  • Ability to speak, read, write, and understand English to communicate accurately and effectively with customers, coworkers, and supervisors.
  • Must meet company requirements, including successfully passing a pre-employment background check and drug test.
  • Legal authorization to work in the United States.

Nice To Haves

  • Bachelor’s degree.
  • Experience in retail sales.

Responsibilities

  • Provide excellent customer service by engaging with customers, greeting and thanking them courteously, supporting peak hours, resolving complaints, and conducting fast, accurate transactions.
  • Oversee daily store operations, including reporting, banking, inventory, bookkeeping, and fuel management.
  • Maintain the store facility, equipment, and property; ensure cleanliness and timely opening and closing in accordance with scheduled operating hours.
  • Execute food programs, promote food service, and follow food safety practices.
  • Implement marketing programs and merchandising activities, including pricing, promotions, suggestive selling, vendor check-in, and keeping merchandise stocked, clean, fronted, and faced.
  • Work with management to identify opportunities to increase sales.
  • Supervise store employees by organizing and scheduling work, providing direction, training and developing employees, monitoring productivity, enforcing policies and safety requirements, conducting performance evaluations, and resolving conflicts.
  • Review and approve employee time entries and ensure employees follow posted schedules and clocking procedures.
  • Manage store finances and profitability, control shortages and expenses, and work toward company sales and expense goals.
  • Prepare for and participate in cash, lottery, cigarette, and general inventory audits; investigate results and plan improvements.
  • Perform loss-control functions related to cash handling, lottery activity, food waste, employee purchases, and merchandise sales; remain alert and report concerns appropriately.
  • Recruit, train, coach, and develop associates; promote professionalism, teamwork, and a positive work culture; and lead the team in complying with applicable local, state, and federal regulations.
  • Use store technology and perform mathematical calculations for making change, completing shift reports, and counting products; follow the scheduling template.
  • Temporarily fill in at other Break Time locations in a Store Manager or Assistant Manager capacity as circumstances require.
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