Store Manager 1396

Hibbett•Luling, LA

6d•$15 - $20•Onsite

About The Position

The Store Manager oversees the store’s sales efforts across departments and supervises overall operations to ensure efficiency and profitability. The role enforces organizational policies, goals, and standards; works to meet sales goals and promote business growth; and represents the company through professional appearance and conduct with employees, customers, and the community. The Store Manager is knowledgeable about the store’s products and is committed to providing outstanding customer service and promoting merchandise. The manager directs sales and store operations, manages company assets, inventory, expenses, payroll, and scheduling, and develops employees through training and mentoring. The role works with the District Sales Manager and Store Support Center on policies, goals, inventory strategies, and business initiatives. The Store Manager also oversees personnel activities and store security, supports marketing plans, monitors customer and community trends, and maintains effective internal controls to protect company assets and financial information.

Requirements

Bachelor’s degree in business or a related field, or equivalent experience.
Experience working in a retail environment; footwear and athletic apparel experience is preferred.
Experience managing and developing a sales team.
3–5 years of customer service experience.
3 or more years of management experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Analytical thinking and demonstrated business acumen.
Ability to solve problems and manage multiple tasks and priorities.
Strong commitment to customer service.
Strong leadership and communication skills.

Nice To Haves

Retail experience in footwear and athletic apparel.

Responsibilities

Drive store sales and sales goals, with a consistent focus on company growth.
Manage and control company assets by overseeing the assigned store.
Direct and oversee the store’s sales efforts; train and mentor store associates in sales strategies and skills.
Stay informed about store operations, including sales statistics, inventory, and expenses that contribute to profitability.
Consult and collaborate with the District Sales Manager to establish and enforce policies, goals, and procedures.
Direct staff to ensure responsibilities and standards in each department are completed.
Mentor and develop Sales Associates, Assistant Managers, and Managers in Training.
Recruit, hire, train, discipline, and evaluate personnel.
Manage store payroll and scheduling to meet labor goals.
Maintain store security and partner with Asset Protection to prevent theft and reduce shrink.
Communicate inventory movement to the District Sales Manager and drive inventory goals and strategies.
Follow through on marketing and advertising plans and monitor customer trends.
Monitor competitors, new ideas, and community events to identify opportunities.
Provide outstanding customer service, including assisting customers as they enter the store and helping multiple customers during peak periods.
Protect company assets and financial information by maintaining effective internal controls and reporting potential fraud risks to management or appropriate officials.
Manage, coordinate, and evaluate subordinate supervisors and non-management employees.
Interview, hire, and train employees; plan, assign, and direct work; appraise performance; reward and discipline employees; and address complaints and resolve problems.