STORE MANAGER - BENLD, IL STORE #19597

Dollar General•Benld, IL
•$57,830 - $60,720

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees daily store operations, employee training and performance, inventory and merchandise presentation, customer service, cash controls, safety, and completion of required documentation. The position involves frequent walking and standing, bending, stooping, and kneeling, as well as handling store merchandise and equipment. It includes lifting up to 40 pounds regularly and occasionally up to 55 pounds, occasional ladder climbing to six feet, and regular driving a personal vehicle to meetings, other stores, and bank deposits. The work takes place in a fast-paced, moderately noisy environment, with occasional exposure to outside weather, hazardous cleaning solutions, and extreme cold in freezers.

Requirements

  • Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash handling procedures, cashier accountability, and deposit control.
  • Ability to perform cash register functions and generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices.
  • Good organization skills and attention to detail.
  • Ability to solve problems and handle a variety of situations.
  • Valid driver's license.

Nice To Haves

  • High school diploma or equivalent.
  • One year of management experience in a retail environment.

Responsibilities

  • Recruit, select, and retain qualified employees in accordance with labor laws and company policies, and ensure appropriate staffing.
  • Train employees, conduct performance evaluations, address performance gaps through appropriate solutions or counseling, and handle termination when necessary.
  • Recommend employee pay rates and advancement.
  • Communicate performance, conduct, and safety expectations; coordinate meetings and events related to safety, security, and company policies.
  • Ensure the store is appropriately staffed and opened and closed effectively; personally open at least twice and close at least twice per week.
  • Review operating statements to identify business trends, expense control opportunities, potential shrink, and errors.
  • Place orders to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; follow up on replenishment and cycle counts.
  • Oversee merchandise staging, stocking, and storage in accordance with company processes.
  • Ensure merchandise presentation follows established practices, including proper use of fixtures, pricing, and signage.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect store financial integrity through cashier accountability, key control, security practices, and cash control procedures.
  • Provide leadership in delivering superior customer service.
  • Maintain a clean, organized store and a safe, secure working and shopping environment.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.

Benefits

  • Health insurance coverage options
  • Supplemental benefit programs
  • 401(k) Savings Plan
  • Paid sick leave where required by law
  • Vacation
  • Paid maternity and parental leave
  • Potential short-term incentive opportunities based on individual and/or company performance
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