STORE MANAGER - 21 and older only - MICHIGAN CITY IN

Dollar General•Michigan City, MI
•Onsite

About The Position

The Store Manager is responsible for managing all employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee recruitment, selection, retention, training, performance management, and compliance with applicable labor laws and company policies. The Store Manager also oversees store operations, inventory, merchandising, customer service, cash control, safety, security, and required paperwork. The position requires personally opening the store at least twice per week and personally closing it at least twice per week. The role involves frequent walking, standing, bending, stooping, kneeling, handling merchandise and equipment, and lifting up to 40 pounds frequently and up to 55 pounds occasionally. Occasional ladder climbing is required. The manager regularly drives or provides their own transportation to make bank deposits, and occasionally to attend management meetings or visit other Dollar General stores. The work takes place in a fast-paced environment with moderate noise and occasional exposure to outside weather conditions.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash handling, cashier accountability, and deposit control.
  • Ability to perform IBM cash register functions to generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
  • Good organization skills and attention to detail.
  • Ability to solve problems and handle situations with limited standardization.
  • High school diploma or equivalent strongly preferred.
  • One year of management experience in a retail environment preferred.
  • Ability to lift up to 40 pounds frequently and up to 55 pounds occasionally.
  • Regularly drive or provide own transportation for bank deposits; occasionally travel to management meetings and other Dollar General stores.
  • Applicants must be 21 or older.

Nice To Haves

  • Bilingual Spanish speakers may be preferred at certain store locations.
  • High school diploma or equivalent.
  • One year of management experience in a retail environment.

Responsibilities

  • Recruit, select, and retain qualified employees in accordance with labor laws and company policies, and ensure appropriate store staffing.
  • Train employees, conduct performance evaluations, identify performance gaps, provide counseling or other solutions, and recommend pay and advancement decisions.
  • Communicate performance, conduct, and safety expectations; coordinate meetings and events related to safety, security, and policies.
  • Ensure the store is staffed and opened and closed effectively; personally open it at least twice per week and close it at least twice per week.
  • Review operating statements to identify business trends, sales and profitability concerns, expense-control opportunities, potential shrink, and errors.
  • Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; follow up on replenishment and cycle counts.
  • Oversee efficient staging, stocking, and storage of merchandise according to company processes.
  • Ensure merchandise is presented according to established practices, including appropriate use of fixtures, pricing, and signage.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Maintain financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide leadership in delivering superior customer service.
  • Maintain a clean, organized, safe, and secure working and shopping environment, and ensure the store has necessary tools.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Make bank deposits and occasionally travel to management meetings or other Dollar General stores.
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