Store Manager

Sherwin-Williams•Hutchinson, KS

About The Position

The Store Manager oversees the store’s daily operations to ensure they run smoothly and effectively. Responsibilities span scheduling, customer service, marketing, merchandising, inventory, financial reporting, and safety. The role manages, develops, and motivates employees and creates business strategies to meet goals and increase sales in a competitive marketplace. The Store Manager grows the company’s market share by selling to large commercial users, such as paint contractors, as well as retail customers. The typical schedule is 48 hours per week and may include evenings and/or weekends. The position is eligible for performance-based bonus under the terms of the applicable company plans. It also offers health benefits, including medical, dental, and vision coverage, flexible spending accounts, disability coverage, security, retirement and savings benefits, and time-away benefits including personal leave, paid parental leave, medical leave, vacation, and holidays. The role involves customer contact, potentially including minors, and access to cash and other payment methods, electronic equipment, personal information, merchandise, and other valuable items. The company has determined a criminal history review is necessary to protect its business, reputation, operations, and the safety of customers, staff, employees, vendors, contractors, and the public.

Requirements

Be at least 18 years of age.
Be legally authorized to work in the country of employment without requiring employment visa sponsorship now or in the future.
Have a valid, unrestricted driver's license.
Have at least a high school diploma or GED.
Be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 pounds frequently and up to 70 pounds occasionally.
Have at least one year of experience in a leadership role, supervising others, or leading teams.
Have at least one year of experience in retail, sales, or customer service.

Nice To Haves

Previous work experience selling paint and paint-related products.
Experience using timekeeping and/or customer relationship management (CRM) systems.
An associate degree or higher in business, sales, or marketing.
At least one year of experience as a Sherwin-Williams Assistant Store or Branch Operations Manager.
Willingness to relocate for future job opportunities.
Ability to read, write, comprehend, and communicate in more than one language.
Ability to read, write, comprehend, and communicate in Spanish.

Responsibilities

Develop business strategies to increase sales and optimize profitability.
Meet sales goals by training, motivating, mentoring, and providing feedback to store employees.
Ensure high levels of customer satisfaction through excellent service.
Build and maintain knowledge of products to make effective customer recommendations.
Build positive relationships with wholesale and retail customers.
Complete store administration.
Ensure compliance with policies and procedures, including safety, loss prevention, and security.
Maintain outstanding store conditions and visual merchandising standards, including promotional packages and sales floor displays.
Provide accurate and timely reporting as required.
Manage employee training, development, performance management, and corrective action.
Respond to and resolve customer and employee complaints.
Partner with Sales Representatives on outside sales calls to increase market share.

Benefits

Performance-based bonus, subject to the terms of the Company's applicable plans.
Medical, dental, and vision coverage.
Flexible Spending Accounts (FSAs).
Disability coverage.
Security benefits.
Retirement and savings benefits.
Personal leave.
Paid parental leave.
Medical leave.
Vacation.
Holidays.