Store Manager

Staples Inc.•Manassas, VA

About The Position

The Store Manager, described in the posting as a General Manager, leads a collaborative, inclusive, team-oriented retail culture while serving customers. The role has overall responsibility for store operations and business performance, including community relationships, merchandise sales, technical services, print and marketing services, and the business-to-business network. The manager builds a customer-centric, consultative environment for small business customers and develops the team through teaching, coaching, and inspiration. The manager leads store operations and sales, drives profitable sales and margins, improves year-over-year performance, and holds the team accountable for operational excellence. Additional responsibilities may be assigned as needed. The position requires continuous standing and walking, climbing ladders, and lifting or moving materials weighing 10–50 pounds. Staples does not sponsor work visas for this position.

Requirements

At least 1 year of progressively responsible store management experience in a retail environment as a General Manager or Store Manager.
Store operations experience involving analysis, planning, financial acumen, and driving results.
Experience creating a customer-centric environment and working in consultative selling that provides customers with a total solution.
Experience developing a team in operational excellence to drive profitable year-over-year sales and margins.
Ability to lift or move materials weighing 10–50 pounds, climb ladders, and stand and walk continuously.

Nice To Haves

Bachelor’s degree in Business or a related field.
Ability to engage with the community, network, and support small business customers.

Responsibilities

Ensure the store culture reflects Staples values and its commitment to the community.
Develop a consultative, customer-centric environment for small business customers.
Teach, coach, and inspire the team to learn, grow, and deliver.
Lead merchandise sales, print and marketing services, and retail operations.
Drive profitable sales and margins while reducing variability and improving year-over-year performance.
Hold yourself and the team accountable for flawless execution of operational excellence.
Coach managers and supervisors to create a culture of consultative selling and total solutions.
Provide overall leadership for running the store and undertake additional responsibilities as needed or assigned.
Drive the store’s community relationships, technical services portfolio, and business-to-business network.