Store Manager (Sales, Customer Service)

Freeway Insurance Services America, LLC•Eugene, OR

25d•$55,000 - $125,000

About The Position

The Store Manager leads a team of sales professionals, delivers exceptional customer experiences, and drives business results. This leadership role oversees team performance and store operational excellence, develops customer relationships, coaches team members, and handles customer service issues. Compensation includes base pay, commissions, bonuses, and applicable incentives, with actual earnings varying according to performance and location.

Requirements

Previous experience leading, coaching, and mentoring successful sales teams.
Strong understanding of fiduciary duty, integrity, and ethics.
Ability to build lasting relationships with customers and team members.
Ambitious, motivated mindset and desire for advancement.
Excellent written and verbal communication skills.
A two- or four-year college degree, or an equivalent combination of education and experience.

Nice To Haves

Personal Lines or Property and Casualty license (preferred, not required).
Bilingual in English and Spanish.

Responsibilities

Oversee team performance, track progress, and ensure Store Operational Excellence (SOE) is consistently implemented.
Build relationships with new and existing customers to meet production and customer goals.
Mentor team members to help them consistently deliver exceptional customer care.
Handle customer service issues professionally and with care.

Benefits

Sign-on bonus opportunity of up to $4,000.
Unlimited, uncapped commission based on individual sales performance and related production metrics.
Incentive sales plans, bonuses, and sales contests.
Paid training and licensing, ongoing mentorship, and development.
Medical, dental, vision, and life insurance.
Paid time off.
401(k) retirement plan with company-matched contributions.
Fitness reimbursement of up to $15 per month for gym memberships.
Employee Assistance Program providing confidential support at no cost.
Optional disability, hospital indemnity, health advocate, universal life, critical illness, accident, and pet insurance plans.