Store Manager

Citi Trends • Pine Bluff, AR

7d

About The Position

Citi Trends is a leading off-price retailer of apparel, accessories, and home trends. The Store Manager leads store performance, people leadership, and operational execution. This role oversees daily store operations, drives sales and profitability, and ensures a positive customer experience while building, coaching, and developing a high-performing team. It is suited to experienced retail leaders who thrive in fast-paced environments, lead with accountability, and take ownership of results.

Requirements

• High school diploma or equivalent.
• 3–5 years of experience as a Store Manager or in an equivalent retail leadership role.
• Strong communication, organizational, and people leadership skills.
• Ability to work a flexible schedule, including nights and weekends.
• Ability to perform basic math calculations, including percentages.

Nice To Haves

• 5–7 years of overall retail experience preferred.

Responsibilities

• Lead daily store operations to achieve sales goals, profit objectives, and customer experience standards.
• Monitor sales performance and take action to drive results and address opportunities.
• Manage financial controls, including payroll, shrink, and operating expenses.
• Maintain inventory controls and transactions and comply with shrink-prevention standards.
• Uphold company operational policies, procedures, and standards.
• Recruit, interview, hire, onboard, coach, and, when necessary, counsel or terminate associates in accordance with company policies and legal guidelines.
• Direct and supervise associates working in sales, inventory, cash handling, and customer service.
• Build and maintain staffing levels that support store operations and performance.
• Provide ongoing coaching, feedback, and performance management to develop associates.
• Ensure customers receive excellent service in a safe, organized, and welcoming environment.
• Reinforce company policies, procedures, and loss-prevention standards.
• Ensure consistent execution of merchandising, operational, and visual standards.
• Address customer concerns professionally and promptly.
• Perform additional duties as assigned to support store operations and business needs.

Benefits

• Health insurance
• Dental insurance
• Paid vacation
• 401(k)
• Paid training
• Opportunities for continued career growth
• Competitive pay

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED