Store Manager

Bridgestone•La Porte, TX

About The Position

The Store Manager is an exempt leadership role responsible for store operations, sales, customer satisfaction, and staff management. The position typically requires 40+ hours per week across five days, including weekends. Additional hours may be required depending on staffing, customer demand, store performance, and business needs. The posted pay range is $64,365.00–$109,410.00. Bridgestone Retail Operations (BSRO), part of Bridgestone Americas, operates more than 2,200 company-owned automotive retail stores and employs over 22,000 teammates in North America. The company’s mission is to “Serve Society with Superior Quality.”

Requirements

  • High school diploma or equivalent.
  • Demonstrated success in retail sales management.
  • Problem-solving skills related to customer complaints.
  • Aptitude for managing inventory, order scheduling, and merchandising displays.
  • Ability to assist customers with personal sales and complaints to support customer retention and loyalty.
  • Exceptional communication skills with teammates and customers.
  • Negotiation and conflict-resolution skills.
  • Valid automobile driver’s license at all times and ability to drive customer and company vehicles.

Nice To Haves

  • Two-year college degree or equivalent.

Responsibilities

  • Provide customer service and help drive store sales and promotions.
  • Build customer satisfaction and loyalty, creating results for teammates, customers, and the company.
  • Understand alternative tire sourcing and competitors.
  • Track and meet payroll, budgets, and store goals.
  • Keep records and relevant financial information current.
  • Manage, schedule, and assign staff according to their skill level.
  • Attend paid training to stay current with developments in the automotive service industry.
  • Follow up with customers to obtain feedback and confirm satisfaction.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision coverage starting day one.
  • Paid vacation and holidays.
  • On-the-job training and company-funded ASE certifications.
  • Flexible work schedule.
  • 401(k) match.
  • On-demand daily pay program.
  • Formal training and performance incentives.
  • Competitive healthcare packages for full-time and part-time employees.
  • Professional development and regular mentorship.
  • Community involvement and corporate social responsibility activities.
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