Store Manager

The Vitamin Shoppe•Saint Petersburg, FL

About The Position

The Store Manager leads a sales-focused retail team at The Vitamin Shoppe, promoting customer loyalty and personalized shopping experiences while driving sales and productivity. The role is accountable for hiring, developing, coaching, and retaining high-performing team members and fostering continuous education and company training initiatives. The Store Manager analyzes sales performance and develops action plans, builds community relationships, and maintains store standards, including merchandising, loss prevention, receipt processing, shelf availability, and pricing. The position requires a passion for health and wellness, strong leadership and communication skills, and the ability to manage multiple priorities and meet sales and payroll goals.

Requirements

  • Valid driver's license.
  • Minimum 3–5 years of retail experience.
  • At least 1 year of retail management experience.
  • High school diploma, GED, or equivalent combination of experience.
  • Proven ability to manage staff to exceed sales goals while meeting payroll goals.
  • Proven ability to identify top talent, build teams, and train, develop, and retain employees.
  • Ability to think through complex issues and manage multiple tasks and changing priorities.
  • Effective communication, organization, and leadership skills.
  • Ability to motivate and influence others through personal actions and examples.
  • Ability to achieve results independently and through others by fostering teamwork and cooperation.
  • Proficiency with retail systems, including POS, scheduling, and inventory, and comfort learning new technology platforms.
  • Ability to remain mobile on the sales floor for extended periods.
  • Passion for the health and wellness industry.
  • Results-oriented leadership and the ability to motivate and influence others through actions and examples.

Nice To Haves

  • Passion for taking ownership of the business and making decisions that support business needs.

Responsibilities

  • Lead a selling culture by building customer loyalty, creating personalized shopping experiences, and fostering long-lasting customer relationships.
  • Drive sales through effective floor leadership, merchandising, and customer engagement strategies.
  • Attract, recruit, and retain top talent.
  • Foster accountability and ownership through regular coaching and feedback.
  • Develop a high-performing team of Health Enthusiasts who deliver results.
  • Support continuous education and company-driven training initiatives.
  • Achieve and exceed daily sales and productivity goals, while developing others to do the same.
  • Focus the team on conversion, units per transaction, average transaction value, and sales per hour.
  • Analyze week-to-date, month-to-date, and year-to-date sales and develop action plans to drive sales.
  • Create external community relationships and grassroots events that grow sales.
  • Lead with integrity, take responsibility, and hold the team accountable.
  • Maintain the store, follow loss prevention standards, process receipts on time, and keep shelves stocked and products properly priced.
  • Perform additional duties as required and attend company-sponsored educational conferences as required.

Benefits

  • Generous employee discount.
  • Nationwide gym and insurance discounts.
  • Nationwide pet insurance.
  • Tickets at Work/Working Advantage discounts on hotels, movie tickets, shows, theme parks, and more.
  • Professional growth opportunities.
  • Medical, dental, and vision coverage for full-time Health Enthusiasts.
  • VS Thrive wellness program for eligible full-time Health Enthusiasts covered under a company medical plan, including quarterly gift cards.
  • Competitive monthly bonus/incentive program.
  • 401(k) retirement plan.
  • Transportation/commuter benefits.
  • Paid time off.
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