Store Manager, RX

CVS Health•Sun City West, AZ

6d•$56,000 - $90,000

About The Position

The CVS Health Store Manager, Rx is a single-unit retail leader responsible for leading the store team to achieve operational and service excellence. The role manages, inspires, and coaches front store crew and management colleagues, using effective communication, consistent application of standard operating procedures and best practices, appropriate support for departments, and business-needs-based scheduling. The manager models CVS Health’s Heart At Work behaviors and HelpingWithHeart Actions, and leads the team to do the same. The position oversees front store and cross-trained colleague performance and development, staffing and labor spending, store performance measures, training, and team engagement. It maintains a safe, high-quality work environment that complies with regulatory and company standards, and partners with pharmacy and other in-store teams to support a holistic total-store staffing pipeline. The manager also works with the Front Store District Leader on priorities and initiatives and represents CVS Health through professional behavior and positive community engagement.

Requirements

Must be at least 18 years of age.
Complete all required training for the current role within the required timeframe.
Hold pharmacy technician licensure; state requirements vary.
Have a high school diploma or GED.
Work flexible schedules, including early morning and evening shifts according to store needs and operating hours; at least two closing shifts per week and four weekend shifts per month are required.
Be able to lift and exert up to 50 pounds of force occasionally, up to 10 pounds frequently, and a negligible amount regularly to move objects, including overhead lifting.
Be able to stand and walk for an extended amount of time.

Nice To Haves

Bachelor’s degree.

Responsibilities

Cultivate and maintain a healthy talent pipeline, overseeing front store and cross-trained colleague performance and development, including hiring, training, performance management, career progression, and termination where required.
Ensure appropriate staffing by scheduling to demand, publishing schedules three weeks in advance, and managing store labor spending.
Improve store performance measures, including sales, service, loyalty, shrink, and compliance, by coaching colleagues and working collaboratively to address operational barriers.
Maintain a safe, high-quality work environment that complies with regulatory and company standards.
Oversee timely, quality training for front store and cross-trained colleagues.
Conduct regular check-ins with direct reports to track business goals and maintain team engagement.
Maintain a strong working relationship with the Rx District Leader, Pharmacy Manager, pharmacy team, and other in-store teams to foster a One Team mentality and support total-store staffing.
Partner with the Front Store District Leader to establish store priorities, implement initiatives, and engage colleagues.
Represent CVS Health through professional behavior and positive engagement within the community.
Demonstrate CVS Health’s Heart At Work behaviors and HelpingWithHeart Actions, and lead the team to do the same.