Store Manager in Training

Circle K•Gulfport, MS

22d•Onsite

About The Position

The Store Manager in Training is responsible for leading store operations and employees, ensuring excellent customer service, maintaining the site to company standards, and managing sales, expenses, merchandise, and financial controls. The role includes recruiting, hiring, training, scheduling, coaching, and evaluating employees; maintaining supplier and community relationships; communicating with employees and the Market Manager; and planning actions to achieve store objectives. The manager works with a minimum of direction and supervision and is expected to serve effectively as a manager, supervisor, and leader. The position is primarily indoors, with outdoor duties such as cleaning parking lots and gas pumps and taking out garbage. It may involve occasional exposure to cold temperatures while supervising work in a walk-in cooler or freezer, as well as occasional noise. The duties described are general and may change as business needs require.

Requirements

High school diploma or GED preferred.
Retail sales experience preferred.
Experience sufficient to perform the essential duties and work under the described conditions.
Ability to supervise and train employees in the use of equipment, tools, and materials listed in the CSR and ASM job descriptions.
Ability to supervise and manage functions listed in the CSR and ASM job descriptions.
Ability to use a computer, or acquire the skills needed to use one at the site, including for report analysis, inventory control, cash control, and counseling notices.
Valid driver’s license and adequate transportation to and from the bank and corporate management meetings.
Ability to communicate orally and in writing in English.
Ability to work with a minimum of direction and supervision.

Nice To Haves

High school diploma or GED.
Experience in retail sales.

Responsibilities

Recruit, hire, and train positive, enthusiastic employees to support excellent customer service.
Develop, manage, and assign tasks to keep the site clean, stocked, organized, and maintained according to company standards.
Maintain a professional and supportive image among employees and supervisors.
Schedule employees within company guidelines to maximize customer service and maintain the site image.
Use non-discriminatory management practices when hiring, training, counseling, motivating, and separating employees.
Develop positive, professional relationships with suppliers.
Promote excellent service and resolve customer complaints promptly and professionally.
Promote and ensure a safe, positive public image in the neighboring community.
Prepare timely written performance appraisals and provide appropriate feedback to employees.
Train employees to meet company standards for customer service, site image, marketing execution, and safety.
Ensure employees receive appropriate and timely communications; hold ongoing communication meetings with site employees and the Market Manager.
Evaluate site needs and develop action plans to achieve objectives.
Organize and maintain site files and manuals.
Supervise employees to ensure required reports are completed accurately and on time.
Ensure merchandise is stocked, attractively displayed, and correctly priced.
Ensure required employment posters and signs are accessible to employees.
Analyze daily sales and expense information and take action to maximize sales and net profits.
Budget and forecast P&L lines and manage merchandise margins.
Safeguard and account for money received and disbursed.
Perform other financial analysis and duties as needed or assigned.
Work outdoors as required to clean parking lots and gas pumps and take out garbage.