Store Manager in Training
About The Position
The Manager-in-Training (MIT) role is a structured, 12-week development program designed to prepare high-potential team members to become Store Managers (Level I). MITs learn every aspect of managing a thriving thrift store—from leading people and driving sales to ensuring compliance and operational excellence. This position is for a new thrift store opening in St. Joseph, MO. New hires will complete training at established Salvation Army store locations in the Kansas City metro area for several weeks (up to approximately one month) following their start date. Once training is complete and the store opens, the MIT will transition to the St. Joseph location. Upon successful completion, you’ll be eligible for promotion to Store Manager I, responsible for the day-to-day management of a store generating up to $1M in annual sales.
Requirements
- 2 years' experience in staff management and development or combination of education and experience
- Proven retail management experience
- Demonstrated leadership, initiative, and communication skills
- Positive attitude, professional integrity, and commitment to The Salvation Army mission
- Must qualify for TSA MVR (Motor Vehicle Record) and be able to perform bank runs
- Valid driver’s license required
- Ability to lift/move up to 50 lbs (occasionally up to 100 lbs)
- Must be willing and able to train at multiple Kansas City metro locations
- Strong leadership and team-building skills
- Excellent customer service orientation
- Proficiency in cash handling and basic financial management
- Ability to work a flexible schedule, including early/late shifts, weekends, and holidays
- Ability to speak, write and understand English in a manner sufficient for effective communication with customers, management and coworkers
- Basic computer skills including but not limited to the use of the Point of Sales System; the payroll program, Microsoft Office Suite and all other programs or systems that are adopted by the
- Good speaking, hearing and vision ability, and excellent manual dexterity
- Must pass a motor vehicle record search
- Regularly required to stand, use hands, handle, feel, hear, and talk
- Frequently required to walk and reach with hands and arms
- Occasionally required to climb, balance, stoop, kneel, or crouch
- Must regularly lift and/or move up to 50 pounds, and occasionally up to 100 pounds
- Specific vision abilities required: close vision, distance vision, and ability to adjust focus
Nice To Haves
- Previous retail or management experience preferred; strong internal candidates encouraged to apply
Responsibilities
- Lead all aspects of store operations to achieve daily, weekly, and monthly sales goals
- Recruit, train, and develop staff while promoting a positive, mission-driven culture
- Manage donation, production, and sales processes for efficiency and compliance
- Oversee store appearance, safety, and customer experience standards
- Maintain accurate financial reporting, including bank runs, deposits, and cash controls
- Monitor expenses and inventory while protecting assets from loss or waste
- Foster strong communication with Regional Managers and ARC leadership
Benefits
- health, dental, vision, retirement, and paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
