Store Manager in Training

Circle K Stores•Columbus, IN

21d

About The Position

The Store Manager in Training leads and manages store operations, employees, customer service, site presentation, safety, communications, and financial performance. The role recruits, hires, trains, schedules, and supervises employees; maintains supplier and community relationships; ensures the site is clean, stocked, organized, and operated according to company standards; and analyzes sales, expenses, budgets, and merchandise margins to maximize sales and net profits. The position generally works indoors but also requires outdoor duties such as cleaning parking lots and gas pumps and taking out garbage. It involves occasional exposure to cold temperatures in walk-in coolers or freezers and occasional noise. The role works with a minimum of direction and supervision.

Requirements

High school diploma or GED preferred.
Retail sales experience preferred.
Experience sufficient to perform the essential duties and work in the described conditions.
Ability to supervise and train employees in the use of equipment, tools, and materials listed in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to supervise and manage functions listed in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to use a computer or acquire the skills needed to use one at the site, including analyzing reports and handling inventory control, cash control, and counseling notices.
Valid driver’s license and adequate transportation to and from bank and corporate management meetings.
Ability to communicate orally and in writing in English.

Nice To Haves

Retail sales experience.
High school diploma or GED.

Responsibilities

Recruit, hire, and train positive, enthusiastic employees to provide excellent customer service.
Develop, manage, and assign tasks to keep the site clean, stocked, organized, and maintained to company standards.
Maintain a professional and supportive image among subordinates and the supervisor.
Schedule employees according to company guidelines to maximize customer service and maintain the site image.
Use non-discriminatory management practices when hiring, training, counseling, motivating, and separating employees.
Develop positive, professional relationships with suppliers.
Promote excellent service and resolve customer complaints in a timely, professional manner.
Promote and ensure a safe, positive public image in the neighboring community.
Prepare timely written performance appraisals and provide appropriate performance feedback.
Train employees to meet company standards for customer service, site image, marketing execution, and safety procedures; promote safety awareness.
Ensure employees receive appropriate communications in a timely manner, and hold ongoing communication meetings with site employees and the Market Manager.
Evaluate site needs and develop action plans to reach objectives.
Organize and maintain site files and manuals.
Supervise employees to ensure required reports are completed accurately and on time.
Ensure merchandise is stocked, attractively displayed, and priced correctly.
Ensure required employment posters and signs are accessible to employees.
Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
Budget and forecast profit-and-loss lines and manage merchandise margins.
Safeguard and account for money received and disbursed.
Perform other financial analysis and duties as needed or assigned.