Store Manager in Training

Circle K Stores•Indianapolis, IN

About The Position

The Store Manager in Training develops the skills and experience to manage a retail store, its employees, customer service, operations, and financial performance. The role includes recruiting, hiring, training, scheduling, supervising, and evaluating employees; maintaining store appearance and merchandise standards; supporting positive relationships with customers, suppliers, and the community; and communicating operational expectations. The position also includes analyzing sales and expenses, managing budgets and merchandise margins, and safeguarding funds. Work is primarily indoors, with occasional outdoor duties such as cleaning parking lots and gas pumps and removing garbage. The role may involve exposure to cold temperatures in walk-in coolers or freezers and occasional noise, and requires working with minimal direction and supervision.

Requirements

  • High school diploma or GED preferred.
  • Retail sales experience preferred.
  • Ability to perform the essential duties and work in the conditions described.
  • Ability to supervise and train employees in the use of equipment, tools, and materials described in the CSR and ASM job descriptions.
  • Ability to supervise and manage functions described in the CSR and ASM job descriptions.
  • Ability to use a computer or acquire the skills necessary to use one at the site, including for report analysis, inventory control, cash control, and counseling notices.
  • Valid driver’s license and adequate transportation to and from bank and corporate management meetings.
  • Ability to communicate orally and in writing in English.

Nice To Haves

  • High school diploma or GED.
  • Experience in retail sales.

Responsibilities

  • Recruit, hire, train, schedule, supervise, motivate, counsel, and evaluate employees while applying non-discriminatory management practices.
  • Assign and manage tasks to keep the site clean, stocked, organized, and maintained according to company standards.
  • Promote excellent customer service and resolve customer complaints promptly and professionally.
  • Develop positive, professional relationships with suppliers and promote a safe, positive image in the neighboring community.
  • Train employees on customer service, site image, marketing execution, and safety procedures.
  • Communicate timely information to employees and hold ongoing communication meetings with site employees and the Market Manager.
  • Assess site needs and develop action plans to meet objectives; maintain site files and manuals.
  • Ensure required reports are completed accurately and on time, merchandise is stocked and displayed attractively and priced correctly, and employment posters and signs are accessible.
  • Analyze daily sales and expenses, take action to maximize sales and net profits, budget and forecast P&L lines, and manage merchandise margins.
  • Safeguard and account for money received and disbursed and perform other financial analysis to maximize sales and net profits.
  • Perform other duties as assigned or delegated by the supervisor.
  • Perform occasional outdoor cleaning duties, including cleaning parking lots and gas pumps and taking out garbage.
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