Store Manager in Training

Circle K•Columbus, IN

22d•Onsite

About The Position

The Store Manager in Training leads and manages store operations, including hiring, training, scheduling, and supervising employees. The role is responsible for customer service, site presentation, safety, communication, organization, reporting, and financial performance. The manager develops action plans to meet site objectives, maintains store records and manuals, ensures merchandise is stocked and displayed correctly, and analyzes sales, expenses, budgets, forecasts, and merchandise margins. The position works with minimal direction and supervision and may perform other duties assigned or delegated by a supervisor. The work is primarily indoors, with some outdoor duties such as cleaning parking lots and gas pumps and taking out garbage. The role may involve occasional exposure to cold extremes while supervising work in a walk-in cooler or freezer, as well as occasional noise.

Requirements

High school diploma or GED preferred.
Retail sales experience preferred.
Ability to perform the essential duties and work in the conditions described.
Ability to supervise and train employees in the use of equipment, tools, and materials listed in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to supervise and manage functions listed in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to use a computer or acquire the skills needed to use one at the site, including analyzing reports and handling inventory control, cash control, and counseling notices.
Valid driver’s license and adequate transportation to and from bank and corporate management meetings.
Ability to communicate orally and in writing in English.
Ability to work with minimal direction and supervision.

Nice To Haves

Retail sales experience.
High school diploma or GED.

Responsibilities

Recruit, hire, and train enthusiastic employees to provide excellent customer service.
Assign and manage tasks to keep the site clean, stocked, organized, and maintained to company standards.
Schedule employees within company guidelines to support customer service and site image.
Apply non-discriminatory management practices when hiring, training, counseling, motivating, and separating employees.
Develop professional relationships with suppliers.
Promote excellent customer service and resolve complaints promptly and professionally.
Promote a safe, positive public image in the neighboring community.
Prepare timely written performance appraisals and provide performance feedback.
Train employees on customer service, site image, marketing execution, and safety procedures; promote safety awareness.
Ensure employees receive timely communications and hold ongoing communication meetings with site employees and the Market Manager.
Evaluate site needs and develop action plans to achieve objectives.
Organize and maintain site files and manuals.
Ensure required and requested reports are completed accurately and on time.
Ensure merchandise is stocked, attractively displayed, and correctly priced.
Ensure required employment posters and signs are accessible to employees.
Analyze daily sales and expense information and take action to maximize sales and net profits.
Budget and forecast P&L lines and manage merchandise margins.
Safeguard and account for money received and disbursed.
Perform other financial analysis necessary to maximize sales and net profits.
Perform other duties as assigned or delegated by the supervisor.