Store Manager in Training

Circle K•Gulfport, MS

21d•Onsite

About The Position

The Store Manager in Training leads and manages store employees and site operations. The role focuses on recruiting, hiring, training, scheduling, and supporting employees; maintaining customer service and site standards; managing supplier and community relationships; communicating with employees and the Market Manager; planning and organizing site activities; and analyzing sales, expenses, budgets, and profits. The position also oversees merchandise presentation, reporting, safety practices, cash handling, and employee performance appraisals. Work is performed primarily indoors, with outdoor duties that may include cleaning parking lots and gas pumps and taking out garbage. The role may involve occasional exposure to cold temperatures while supervising work in a walk-in cooler or freezer, as well as occasional noise. The manager works with a minimum of direction and supervision.

Requirements

High school diploma or GED preferred.
Retail sales experience preferred.
Experience sufficient to perform the essential duties and responsibilities and work in the described conditions.
Ability to supervise and train employees in the use of equipment, tools, and materials listed in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to supervise and manage functions listed in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to use a computer, or acquire the skills necessary to use one at the site, including analyzing reports and managing inventory, cash control, and counseling notices.
Valid driver’s license and adequate transportation to and from bank and corporate management meetings.
Ability to communicate orally and in writing in English.
Ability to work with a minimum of direction and supervision and function effectively as a manager, supervisor, and leader.

Nice To Haves

High school diploma or GED.
Experience in retail sales.

Responsibilities

Recruit, hire, train, and support positive, enthusiastic employees to ensure excellent customer service.
Develop, manage, and assign tasks to keep the site clean, stocked, organized, and maintained according to Company standards.
Maintain a professional and supportive image among subordinates and the supervisor.
Schedule employees within Company guidelines to maximize customer service and maintain the site image.
Use non-discriminatory management practices when hiring, training, counseling, motivating, and separating employees.
Develop positive, professional relationships with suppliers.
Promote excellent service and resolve customer complaints promptly and professionally.
Promote and ensure a safe, positive public image in the neighboring community.
Prepare timely written performance appraisals and provide appropriate performance feedback.
Train employees to meet Company standards for customer service, site image, marketing execution, and safety.
Promote safety awareness and ensure employees are trained on safety procedures.
Ensure employees receive proper communication in a timely manner and hold ongoing communication meetings with site employees and the Market Manager.
Evaluate site needs and develop action plans to achieve desired objectives.
Organize and maintain site files and manuals.
Ensure required and requested reports are completed accurately and on time.
Ensure merchandise is stocked, attractively displayed, and correctly priced.
Ensure required employment-related posters and signs are accessible to employees.
Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
Budget and forecast profit-and-loss lines and manage merchandise margins.
Safeguard and account for money received and disbursed.
Perform other financial analysis necessary to maximize sales and net profits.
Perform other duties as assigned or delegated by the supervisor.