Store Manager in Training

Hy-Miler (CrossAmerica Partners)•Port Clinton, OH

About The Position

The Store Manager in Training (MIT) participates in comprehensive training to develop the skills and knowledge needed to manage and oversee convenience store operations. Working closely with the Store Manager, the MIT gains hands-on experience in store operations, staff supervision, inventory, and customer service, with the goal of eventually becoming a Store Manager. The role offers career growth and advancement in retail management. The position is full-time, pays $20.00 per hour, and may require travel to nearby store locations. It involves working in a convenience store environment, including handling cash and registers, restocking products in cold storage, exposure to varying kitchen temperatures, and seasonal snow removal as needed. The role may require working alone and responding to emergency situations.

Requirements

  • High school diploma or equivalent.
  • Previous supervisory or leadership experience.
  • Valid state driver's license.
  • Ability to lead, motivate, and manage a diverse team.
  • Strong interpersonal and communication skills with staff, customers, and management.
  • Ability to identify operational challenges and offer solutions.
  • Strong attention to detail and ability to handle multiple tasks.
  • Customer-first mindset and ability to anticipate needs, address concerns, and ensure satisfaction.
  • Basic understanding of safety and sanitation procedures, including local health codes and regulations.
  • Strong time management, multitasking, and prioritization skills.
  • Ability to stand for extended periods, up to 8 hours during shifts.
  • Ability to lift boxes and products up to 50 pounds, with frequent lifting of 10–25 pounds, and carry items across the store.
  • Ability to bend, squat, reach for products on high and low shelves, climb a ladder as needed, and walk throughout the store and between departments regularly.
  • Ability to handle cash, operate registers, and bag items efficiently.
  • Ability to perform repetitive tasks such as scanning, restocking, and organizing products.
  • Ability to work in cold environments, including freezers and refrigerators, and around varying kitchen temperatures.
  • Ability to handle emergency situations and work alone.

Nice To Haves

  • Post-secondary education in business.
  • Prior experience in retail operations or customer service.
  • Basic knowledge of point-of-sale systems, inventory software, and scheduling tools.
  • Familiarity with basic office software such as Excel and Word.

Responsibilities

  • Participate in a structured training program covering leadership, customer service, inventory management, and operational procedures.
  • Assist in supervising and guiding staff on store operations, preparation, cleanliness, and operational efficiency.
  • Learn day-to-day store operations, including workflows, staff scheduling, product ordering, and product quality control.
  • Help ensure compliance with local and state health codes and food safety regulations, and train staff in sanitation and safety procedures.
  • Assist with inventory management, including ordering products, receiving deliveries, rotating stock, conducting counts, and reporting discrepancies.
  • Participate in customer service training and help create a welcoming environment for customers.
  • Learn to schedule and supervise staff and help maintain appropriate staffing levels and labor costs.
  • Help train new employees in safety procedures and store protocols.
  • Assist in addressing employee issues, conflicts, and customer complaints professionally.
  • Learn to manage daily reports on sales, inventory usage, and waste, and help maintain safety-compliance records.
  • Assist in monitoring costs, waste, and order volumes to support profitability and customer satisfaction.
  • Learn employee scheduling and time tracking, and help ensure compliance with company policies and labor laws.
  • Participate in safety training and emergency procedures, including safe equipment operation and handling hazardous materials.
  • Identify operational improvements and work with senior management to implement solutions.
  • Collect and analyze customer feedback to improve service, quality, and operations.
  • Help improve operational efficiency, reduce waste, and maximize store profitability.

Benefits

  • Health insurance and health benefits.
  • Vacation.
  • Holiday pay and paid holidays.
  • 401(k) with employer match.
  • Weekly pay.
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