Store Manager in Training

O'Reilly Auto Parts•Des Moines, IA

22d

About The Position

The Store Manager in Training assists the store manager with sales, store appearance, and overall operations. The role provides hands-on training to prepare the employee for a management position at another store or a future location. Bilingual candidates are encouraged to apply. The position supervises professional and retail operations and team members, including delivery and installer service specialists, parts specialists, and merchandising specialists. It also supports recruiting, hiring, training, performance evaluations, store safety, customer sales calls, fleet maintenance, store organization, scheduling, timekeeping, payroll, and review of gross-profit performance indicators. The role works with the store and district managers and supports store operations as assigned.

Requirements

High school diploma.
Excellent interpersonal and leadership skills.
Must complete Assistant Manager Certification, Sales Specialist Training, and Manager Development Program.
Ability to read and match numerical and alphabetical characters quickly and accurately.
Knowledge of automotive parts, equipment, and systems.

Nice To Haves

O’Reilly store and/or distribution center experience.
Completed O’Reilly management training program.
Advanced computer skills.
ASE Certification.
Fluency in multiple languages; Spanish is highly desired.
Bilingual candidates are encouraged to apply.

Responsibilities

Supervise professional and retail operations and the team members involved, including delivery and installer service specialists, parts specialists, and merchandising specialists.
Supervise work performed by team members assigned to the store or HUB store.
Work jointly with the district manager and store manager on recruiting, testing, hiring, evaluating, promoting, disciplining, and discharging team members under supervision.
Communicate information from Team Weekly and monthly store managers’ meetings to team members.
Train assigned new team members, conduct their performance evaluations, and recommend pay increases.
Assist with recruiting tasks, interview scheduling and participation, candidate evaluation, and selection of qualified team members.
Support the store manager and assistant management team in safety compliance, team-member training, and reinforcement of safety expectations.
Make sales calls with or without the store manager and, if assigned, follow a weekly customer-call schedule.
Support store operations as assigned by the store manager.
Maintain the delivery fleet and records for each vehicle.
Ensure the store or HUB store remains neat, clean, and organized.
Learn and use electronic scheduling, timekeeping, and payroll entry functions.
Learn and manage key components of gross profit, including monitoring professional customer returns for core and warranty abuse and reviewing competitive price matches and price overrides for proper use.
Review individual team-member productivity and KPI dashboards daily.
Review monthly profit-and-loss statements with the store manager and discuss opportunities.