Store Manager in Training

Circle K•Gulfport, MS

21d•Onsite

About The Position

The Store Manager in Training leads and manages a retail site, including hiring, training, scheduling, supervising, and developing employees. The role is responsible for customer service, site standards, safety, supplier and community relationships, employee communication, operational planning, reports, inventory presentation, and financial performance. The position requires working with minimal direction and supervision and serving as an effective manager, supervisor, and leader. Work is performed primarily indoors, with outdoor tasks such as cleaning parking lots and gas pumps and taking out garbage. The role may involve occasional exposure to cold temperatures while supervising work in a walk-in cooler or freezer, as well as occasional noise. Shift availability is flexible across days, evenings, overnights, and weekends.

Requirements

High school diploma or GED preferred.
Retail sales experience preferred.
Ability to perform the essential duties and work in the described conditions.
Ability to supervise and train employees in the use of equipment, tools, and materials listed in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to supervise and manage the functions listed in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to use a computer, or acquire the skills necessary to do so, including analyzing reports and handling inventory control, cash control, and counseling notices.
Valid driver's license and adequate transportation to and from bank and corporate management meetings.
Ability to communicate orally and in writing in English.
Ability to work with minimal direction and supervision.

Nice To Haves

High school diploma or GED.
Experience in retail sales.

Responsibilities

Recruit, hire, and train positive, enthusiastic employees to provide excellent customer service.
Develop, manage, and assign tasks to keep the site clean, adequately stocked, organized, and maintained according to company standards.
Maintain a professional and supportive image with subordinates and supervisors.
Schedule employees within company guidelines to maximize customer service and maintain the site image.
Use non-discriminatory management practices when hiring, training, counseling, motivating, and separating employees.
Build positive, professional relationships with suppliers.
Promote excellent service and resolve customer complaints promptly and professionally.
Promote and ensure a safe, positive public image in the neighboring community.
Prepare timely written performance appraisals and provide appropriate performance feedback to employees.
Train employees to meet company standards for customer service, site image, and marketing execution.
Train employees on safety procedures and promote safety awareness.
Ensure employees receive proper communication in a timely manner.
Hold ongoing communication meetings with site employees and the Market Manager.
Evaluate site needs and develop action plans to reach desired objectives.
Organize and maintain site files and manuals.
Supervise employees to ensure required and requested reports are completed accurately and on time.
Ensure merchandise is stocked, attractively displayed, and priced correctly.
Ensure required employment-related posters and signs are accessible to employees.
Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
Budget and forecast P&L lines and manage merchandise margins.
Safeguard and account for all money received and disbursed.
Perform other financial analysis necessary to maximize sales and net profits.
Perform other duties as assigned or delegated by the supervisor.