Store Manager in Training

Circle K Stores•Gulfport, MS

21d•Onsite

About The Position

The Store Manager in Training manages store operations and employees to support excellent customer service, maintain the site according to company standards, and maximize sales and net profits. The role includes recruiting, hiring, training, scheduling, coaching, and evaluating employees; managing inventory, merchandise presentation, reports, site communications, and financial controls; and maintaining positive relationships with customers, suppliers, and the neighboring community. The manager is expected to work with minimal direction and act as an effective manager, supervisor, and leader. Work is performed mostly indoors, with outdoor duties such as cleaning parking lots and gas pumps and taking out garbage. The role may involve occasional exposure to cold temperatures while supervising work in a walk-in cooler or freezer, as well as occasional noise. Shift availability is flexible across days, evenings, overnights, and weekends.

Requirements

High school diploma or GED preferred.
Retail sales experience preferred.
Ability to perform the essential duties and work in the described conditions.
Ability to supervise and train employees in the use of equipment, tools, and materials listed in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to supervise and manage functions listed in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to use a computer or acquire the necessary skills, including for report analysis, inventory control, cash control, and counseling notices.
Valid driver’s license and adequate transportation to and from the bank and corporate management meetings.
Ability to communicate orally and in writing in English.

Nice To Haves

High school diploma or GED.
Retail sales experience.

Responsibilities

Recruit, hire, and train employees to provide excellent customer service.
Assign and manage tasks so the site is clean, stocked, organized, and maintained according to company standards.
Maintain a professional and supportive image with employees and supervisors.
Schedule employees within company guidelines to support customer service and the site’s image.
Use nondiscriminatory management practices when hiring, training, counseling, motivating, and separating employees.
Build positive, professional relationships with suppliers.
Promote excellent service and resolve customer complaints promptly and professionally.
Promote and maintain a safe, positive public image in the neighboring community.
Prepare timely written performance appraisals and provide appropriate feedback.
Train employees to meet company standards for customer service, site image, marketing execution, and safety.
Ensure employees receive communications in a timely manner and hold ongoing communication meetings with site employees and the Market Manager.
Evaluate site needs and develop action plans to meet objectives.
Organize and maintain site files and manuals.
Ensure required and requested reports are completed accurately and on time.
Ensure merchandise is stocked, attractively displayed, and correctly priced.
Ensure required employment posters and signs are accessible to employees.
Analyze daily sales and expenses and take appropriate action to maximize sales and net profits.
Budget and forecast P&L lines and manage merchandise margins.
Safeguard and account for money received and disbursed.
Perform other financial analyses needed to maximize sales and net profits.
Perform other duties as assigned or delegated by the supervisor.
Clean parking lots and gas pumps and take out garbage as needed.