Retail Store Management Trainee - 2084

First Cash • Cincinnati, OH

1d

About The Position

Cash America Pawn is hiring a Store Management Trainee to develop leadership skills and gain hands-on experience in retail operations. The trainee works alongside store leadership to learn the business and prepare to lead a team, gaining experience in customer service, employee development, inventory management, store operations, and business performance while working with merchandise such as jewelry, electronics, and tools. The position pays $17.00–$22.00 per hour, plus commission and potential store-performance bonuses. Commission may be 2–8% based on individual performance; additional bonuses may be available based on overall store performance. Further commission details are provided during the interview process.

The role includes completing management training and development assignments and may involve working with firearms at locations holding a Federal Firearms License (FFL); certification is provided. Store hours are generally 9 a.m.–6 p.m., and many stores are closed Sundays, though the position requires a flexible retail schedule that includes weekends and holidays. Employment offers require agreement to a binding arbitration process. Pay complies with applicable minimum-wage laws. FirstCash Holdings, Inc. is an Equal Opportunity Employer and provides reasonable accommodations for qualified individuals with disabilities.

Requirements

• Must be at least 18 years old.
• High school diploma, GED, or equivalent experience.
• Ability to stand, walk, lift up to 50 pounds, and perform physical tasks.
• Flexible retail schedule, including weekends and holidays.
• Comfort working with a variety of merchandise; firearms may be handled at FFL locations, with certification provided.
• Strong customer service skills and a team-oriented mindset.
• Basic math and computer skills.
• Strong organizational, communication, and problem-solving skills.
• Ability to multitask in a fast-paced environment.

Nice To Haves

• Previous leadership, key-holder, supervisory, or management experience.
• Retail point-of-sale system experience.
• Bilingual applicants are encouraged to apply.

Responsibilities

• Deliver exceptional customer service and help create a customer-focused environment.
• Learn and support all aspects of daily store operations.
• Assist with coaching, training, and developing team members.
• Support recruiting and talent-development efforts.
• Open and close the store while following asset-protection and cash-handling procedures.
• Assist with inventory management, merchandising, and store presentation.
• Support sales, loan, and profitability goals to help drive store performance.
• Learn to analyze business results and support operational decision-making.
• Monitor loan and buying transactions for accuracy and compliance.
• Build product knowledge across a wide variety of merchandise categories.
• Complete management training and development assignments.
• Perform other duties as assigned.
• Assist customers or retrieve merchandise from exterior areas as needed.

Benefits

• Competitive hourly pay plus commission, with commission up to 8%.
• Additional bonus opportunities based on store performance.
• Earned Wage Access available after day two.
• Employee discounts starting on day one.
• Medical, dental, vision, life, and supplemental benefits, subject to eligibility.
• Vacation and sick/personal time based on tenure and applicable state and local requirements.
• 401(k) auto-enrollment after six months, subject to age requirements.
• Tuition reimbursement opportunities for eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED