Store Leader

Carhartt•Detroit, MI
•Onsite

About The Position

The Store Leader is responsible for delivering an exceptional, personalized retail consumer experience and bringing the Carhartt story to life at the store level through consumer experience initiatives, visual merchandising, and visual standards. The role leads associate engagement, development, and performance while maintaining a positive, collaborative team environment. The Store Leader analyzes local market and operational data, develops and executes strategies to meet or exceed sales goals, and takes responsibility for store profitability and team safety. The role also leads store controls and operating standards, builds external and community partnerships, oversees recruitment and succession planning, and owns their individual development and professional growth. This is an on-site role in a typical retail store environment, with national travel required up to 20%.

Requirements

  • Bachelor’s degree or equivalent work experience in lieu of a degree.
  • At least 4 years of retail management experience; store manager experience preferred.
  • Experience with sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention.
  • Experience in staffing, coaching, counseling, training, and development.
  • Excellent organization, prioritization, and communication skills.
  • Exceptional teamwork and collaboration skills.
  • PC skills, including POS systems and Microsoft Office.

Nice To Haves

  • Store manager experience.

Responsibilities

  • Deliver engaging, efficient, and personalized consumer experiences and bring the ultimate retail consumer experience to life.
  • Execute consumer experience program initiatives, visual merchandising, and visual standards to communicate the Carhartt story at the store level.
  • Lead associate engagement and foster a positive, collaborative team environment.
  • Develop, train, coach, and provide feedback to leaders and associates using performance and talent management tools.
  • Analyze local market trends and operational data, including product mix, trends, needs, local competition, local wages, and events.
  • Develop, execute, and adjust revenue-building strategies to achieve or exceed store sales goals, performance metrics, and consumer expectations.
  • Collaborate with internal partners to execute store controls and operating standards, including policy and procedure administration; assume responsibility for store profitability and team safety.
  • Develop and foster external partnerships that benefit the store.
  • Engage with the local community and encourage associates to propose ideas that grow brand awareness through events and volunteer opportunities.
  • Develop proactive recruitment strategies to maintain appropriate year-round staffing levels.
  • Use talent identification processes to build an internal talent bench, maintain a candidate network, hire exceptional people, and create personalized succession paths.
  • Take ownership of individual development and professional growth.
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