Store Leader (Manager) Trainee

7-Eleven•Allston, MA
•$16 - $20

About The Position

The Store Leader is the heart and soul of the store and, alongside one or more Assistant Store Leaders, forms the store’s leadership team. The team executes merchandising and marketing initiatives, drives profitability, develops store employees, and ensures customers receive excellent service. The role includes customer service leadership, employee training and coaching, recruiting and retention, implementation of merchandising and marketing programs, and using store reports and P&L information to improve results. The position also oversees cash handling, fuel transactions, rewards loyalty programs, and store cleanliness, safety, sanitation, and product availability. 7-Eleven provides training and advancement opportunities through its promote-from-within philosophy. The company is hiring immediately.

Requirements

  • Previous supervisory experience.
  • Ability to oversee customer service and provide leadership, training, and coaching to store employees.
  • Ability to support retention, identify qualified applicants, develop leaders, empower employees, and encourage productivity.
  • Ability to implement merchandising and marketing programs.
  • Demonstrated ability to use P&L information and store reports to affect change.
  • Ability to manage cash handling and fuel transactions and promote a rewards loyalty program.
  • Ability to maintain a clean and safe environment and comply with health and sanitation procedures.
  • Excellent oral and written communication and interpersonal skills.
  • Proficient computer knowledge; Microsoft Word and Excel preferred.
  • A valid driver’s license from the state of residence and automotive liability insurance maintained during employment.
  • Ability to multitask, perform repeated bending, standing, and reaching, and occasionally lift up to 50 pounds.

Nice To Haves

  • High school diploma or GED is preferred; it is not required for candidates with at least one year of retail management experience.
  • Knowledge of Microsoft products, particularly Word and Excel.

Responsibilities

  • Oversee and provide customer service leadership, training, and coaching for store employees.
  • Support employee retention by identifying qualified applicants, developing leaders, empowering employees, and encouraging productivity.
  • Oversee and implement merchandising and marketing programs.
  • Use P&L information and store reports to drive change.
  • Manage cash handling, fuel transactions, and promotion of the rewards loyalty program.
  • Maintain a clean and safe environment by following health and sanitation procedures and keeping the store presentable and products in stock.

Benefits

  • 401(k) plan (US only)
  • RRSP plan (Canada only)
  • Paid PTO plans
  • Medical, dental, life, and vision insurance coverage available
  • Monthly bonus/incentive potential
  • Tuition reimbursement
  • Adoption assistance (US only)
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