STORE/LEAD RECEIVER

The Kroger Co.•Cheyenne, WY

About The Position

The Store/Lead Receiver provides customer service and supervises and completes transactions with third-party vendors. The role monitors store conditions and inventory, maintains store standards, practices safe food handling, and supervises and directs night crew and third-party vendor operations. The position also demonstrates the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The Store/Lead Receiver oversees receiving, inventory accuracy, Direct Store Delivery (DSD) activities, vendor compliance, and the receiving and backroom areas. The role supports inventory planning and quarterly counts, maintains food-safety and equipment standards, and communicates relevant information to associates, vendors, and management. When supervisory duties are assigned, the position may train and evaluate associates, address performance and discipline matters, and help manage store operations while in charge.

Requirements

High school graduate or equivalent preferred.
Ability to read, retain, and comprehend a technical manual.
Basic math skills, including addition, subtraction, multiplication, and division.
Writing skills to complete forms for budgets, inventories, orders, and reports.
Good customer service skills.
Ability to read and write.
Good communication skills.
Good organizational skills.
Good associate relations skills.
Ability to perform keyboard entries and use a 10-key keypad.
Management and leadership skills.
Grocery department experience.
Receiving experience.
Ordering experience.

Responsibilities

Maintain awareness of inventory and stocking conditions to support ordering-system integrity, including Computer Assisted Ordering and balance-on-hand accuracy.
Check the condition, quantity, pricing, and temperature of products received.
Process damaged or returned goods and complete or process related paperwork.
Assist with markdowns and the 5S process for markdown locations.
Manage inventory for delivered products.
Manage the Direct Store Delivery (DSD) ad plan, inventory, and sales-floor ad space.
Scan DSD out-of-stocks and communicate with vendors.
Maintain 5S standards in the receiving and backroom areas.
Ensure vendors follow company policies and procedures, including the vendor dress code.
Assist with scheduling routine price changes by updating shelf tags and promotional signs.
Assist with planning, organizing, and supervising the inventory process.
Report product ordering or shipping discrepancies to the department manager.
Stay current with present, future, seasonal, and special advertisements.
Follow food-safety regulations and guidelines.
Assist with the perishable donation program.
Maintain proper temperatures in cases and coolers and maintain temperature logs.
Ensure shipping and receiving tools work properly and support the transition of merchandise into the store and inventory logs.
Inspect equipment for preventive maintenance needs and notify the appropriate department or store manager of items needing repair, such as a power mule or hand jack.
Maintain security of the receiving area and backroom.
Develop and train a DSD Receiver backup.
Communicate company, department, and job-specific information to associates and vendors.
Collaborate with associates and promote teamwork to help achieve company and store goals.
Train and develop associates in their job performance and participate in the performance appraisal process.
Assist in other departments when needed.
Attend required classes and meetings.
Prepare for and perform quarterly department inventory.
Unload groceries and operate a checkout terminal, including completing monetary transactions for customers as needed.
Bag groceries and load them into shopping carts as needed.
When supervisory duties are assigned, evaluate, prepare, and review associate performance evaluations with associates.
When supervisory duties are assigned, investigate associate matters, determine appropriate action, and proceed with progressive discipline.
When supervisory duties are assigned, train new and promoted associates.
When supervisory duties are assigned, communicate information to upper management and store personnel.
When supervisory duties are assigned, enforce company policies and procedures and union contracts, if applicable.
When supervisory duties are assigned, review department statements and follow up on discrepancies.
When supervisory duties are assigned, review time cards and follow up as needed.
When supervisory duties are assigned, review department bulletins and implement and follow through on company programs.
When supervisory duties are assigned, monitor and control shrink and expenses.
When supervisory duties are assigned, complete required forms.
When supervisory duties are assigned, determine emergency situations and contact the appropriate personnel.
When supervisory duties are assigned, monitor and maintain store security while in charge.
Perform the essential functions of the position with or without reasonable accommodation.