Store/Lead Receiver

Kroger•Highlands Ranch, CO

About The Position

The Store/Lead Receiver provides customer service and supervises and completes transactions with third-party vendors. The role monitors store conditions and inventory, maintains store standards, follows safe food handling guidelines, and supervises and directs night crew operations and third-party vendors. The position also supports receiving, Direct Store Delivery (DSD), inventory management, associate training, and other departments as needed. The employee must be able to perform the essential functions of the position with or without reasonable accommodation. When supervisory duties are assigned, the role also manages associate performance and discipline, trains associates, communicates with upper management and store personnel, enforces company policies and procedures, reviews department statements and time cards, implements company programs, monitors shrink and expenses, handles emergency situations, and maintains store security while in charge.

Requirements

  • High school graduate or equivalent preferred.
  • Ability to read, retain, and comprehend a technical manual.
  • Basic math skills, including addition, subtraction, multiplication, and division.
  • Writing skills to complete forms for budgets, inventories, orders, and reports.
  • Good customer service skills.
  • Ability to read and write.
  • Good communication skills.
  • Good organizational skills.
  • Good associate relations skills.
  • Ability to perform keyboard entries and use a 10-key keypad.
  • Management and leadership skills.
  • Grocery department experience.
  • Receiving experience.
  • Ordering experience.

Nice To Haves

  • High school graduation or equivalent is preferred.

Responsibilities

  • Maintain awareness of inventory and stocking conditions to support ordering-system integrity, including Computer Assisted Ordering and balance-on-hand accuracy.
  • Check received products for condition, quantity accuracy, pricing, and temperature.
  • Process damaged or returned goods and complete related paperwork.
  • Assist with markdowns and the 5S process in markdown locations.
  • Manage inventory for delivered products and oversee DSD ad plans, inventory, and sales-floor ad space.
  • Scan DSD out-of-stocks and communicate them to vendors.
  • Maintain 5S standards in receiving and backroom areas.
  • Ensure vendors follow company policies and procedures, including dress code.
  • Assist with scheduling routine price changes by updating shelf tags and promotional signs.
  • Assist with planning, organizing, and supervising inventory processes, including quarterly department inventory.
  • Report product ordering or shipping discrepancies to the department manager.
  • Stay current with present, future, seasonal, and special advertisements.
  • Follow food safety regulations and guidelines and assist with the perishable donation program.
  • Maintain proper temperatures in cases and coolers and keep temperature logs.
  • Ensure shipping and receiving tools work properly and support the transition of products into the store and inventory logs.
  • Inspect equipment preventively and notify the appropriate department or store manager of repair needs, such as for a power mule or hand jack.
  • Maintain security in the receiving area and backroom.
  • Develop and train a DSD Receiver backup.
  • Communicate company, department, and job-specific information to associates and vendors.
  • Collaborate with associates and promote teamwork to help achieve company and store goals.
  • Train and develop associates in their jobs and participate in performance appraisals.
  • Assist in other departments as needed, attend required classes and meetings, and perform other assigned duties.
  • Unload groceries, operate a checkout terminal, and execute customer monetary transactions as needed.
  • Bag groceries and load them into shopping carts as needed.
  • If assigned supervisory duties, evaluate, prepare, and review associate performance evaluations; investigate issues and administer progressive discipline; train new and promoted associates; communicate with upper management and store personnel; enforce company policies, procedures, and applicable union contracts; review department statements, time cards, and bulletins and follow through as needed; implement company programs; monitor and control shrink and expenses; complete required forms; determine emergencies and contact appropriate personnel; and maintain store security while in charge.
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