Store/Lead Receiver

Kroger•Carbondale, NJ

About The Position

The Store/Lead Receiver provides customer service and supervises and completes transactions with third-party vendors. This role monitors store conditions and inventory, maintains store standards, follows safe food-handling guidelines, and supervises and directs night-crew and vendor operations. The position also supports receiving, Direct Store Delivery (DSD), inventory management, pricing, associate training, and other departments as needed. The employee demonstrates the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. When supervisory duties are assigned, the role evaluates and develops associates, applies company policies and procedures, communicates with store personnel and upper management, monitors department performance and security, and follows through on operational and administrative matters. The employee must be able to perform the essential functions of the position with or without reasonable accommodation.

Requirements

High school graduation or equivalent preferred.
Ability to read, retain, and comprehend a technical manual.
Basic math skills, including addition, subtraction, multiplication, and division.
Writing skills sufficient to complete forms for budgets, inventories, orders, and reports.
Customer-service skills.
Ability to read and write.
Good communication skills.
Good organizational skills.
Good associate-relations skills.
Ability to perform keyboard entries and use a 10-key keypad.
Management and leadership skills.
Grocery department experience.
Receiving experience.
Ordering experience.
Ability to perform the essential functions of the position with or without reasonable accommodation.

Responsibilities

Maintain awareness of inventory and stocking conditions to support ordering-system integrity, including Computer Assisted Ordering and balance-on-hand accuracy.
Check received products for condition, quantity, pricing, and temperature; process damaged or returned goods and related paperwork.
Assist with markdowns and maintain the 5S process and standards in markdown locations, receiving, and backroom areas.
Manage inventory for delivered products and Direct Store Delivery (DSD) advertising plans, inventory, and sales-floor ad space.
Scan DSD out-of-stocks and communicate with vendors.
Ensure vendors follow company policies and procedures, including the vendor dress code.
Assist with routine price changes by updating shelf tags and promotional signs.
Assist with planning, organizing, and supervising inventory processes; prepare for and perform quarterly department inventory.
Report product ordering and shipping discrepancies to the department manager.
Stay current with present, future, seasonal, and special advertisements.
Follow food-safety regulations and guidelines and assist with the perishable donation program.
Maintain proper temperatures in cases and coolers and maintain temperature logs.
Ensure shipping and receiving tools work properly and maintain inventory logs for product transitions into the store.
Inspect equipment for preventive maintenance and notify the appropriate department or store manager of repairs needed, such as for a power mule or hand jack.
Maintain security in the receiving area and backroom.
Develop and train a DSD Receiver backup.
Communicate company, department, and job-specific information to associates and vendors.
Collaborate with associates, promote teamwork, train and develop associates, and participate in performance appraisals.
Assist in other departments when needed and attend required classes and meetings.
Provide customer service; unload groceries; operate a checkout terminal and process customer transactions as needed; bag groceries and load them into shopping carts as needed.
When assigned supervisory duties, evaluate, prepare, and review associate performance evaluations; investigate and administer progressive discipline; and train new and promoted associates.
When assigned supervisory duties, communicate with upper management and store personnel, enforce company policies, procedures, and applicable union contracts, and review department statements, time cards, and bulletins with follow-through as needed.
When assigned supervisory duties, implement company programs, monitor and control shrink and expenses, complete required forms, identify emergency situations and contact appropriate personnel, and maintain store security while in charge.