Store/Lead Receiver

Kroger•Cheyenne, WY

About The Position

The Store/Lead Receiver provides customer service and supervises and completes transactions with third-party vendors. The role monitors overall store conditions and inventory, maintains store standards, follows safe food handling guidelines, and supervises and directs the night crew and third-party vendors. The employee is expected to demonstrate the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. The position manages receiving and Direct Store Delivery (DSD) activities, including checking incoming products, maintaining inventory accuracy, coordinating ad plans and sales-floor space, and resolving ordering or shipping discrepancies. It also maintains receiving and backroom standards, supports food safety and equipment upkeep, trains associates, and assists in other departments as needed. Supervisory duties apply if assigned. The employee must be able to perform the essential functions of the position with or without reasonable accommodation.

Requirements

High school graduate or equivalent preferred.
Ability to read, retain, and comprehend a technical manual.
Basic math skills, including addition, subtraction, multiplication, and division.
Writing skills sufficient to complete forms for budgets, inventories, orders, and reports.
Good customer service skills.
Ability to read and write.
Good communication skills.
Good organizational skills.
Good associate relations skills.
Ability to enter information by keyboard and use a 10-key keypad.
Management and leadership skills.
Grocery department experience.
Receiving experience.
Ordering experience.

Responsibilities

Maintain awareness of inventory and stocking conditions to support ordering-system integrity, including Computer Assisted Ordering and balance-on-hand accuracy.
Check the condition, quantity, pricing, and temperature of received products.
Process damaged or returned goods and complete associated paperwork.
Assist with markdowns and maintain markdown locations using the 5S process.
Manage inventory for delivered products.
Manage Direct Store Delivery (DSD) ad plans, inventory, and ad space on the sales floor.
Scan DSD out-of-stocks and communicate them to vendors.
Maintain 5S standards in receiving and backroom areas.
Ensure vendors follow company policies and procedures, including the vendor dress code.
Assist with routine price changes by updating shelf tags and promotional signs.
Assist with planning, organizing, and supervising inventory processes.
Report product ordering and shipping discrepancies to the department manager.
Stay current with current, future, seasonal, and special advertisements.
Follow food safety regulations and guidelines.
Assist with the perishable donation program.
Maintain proper temperatures in cases and coolers and maintain temperature logs.
Ensure shipping and receiving tools work properly and support the transition of merchandise into the store and inventory logs.
Inspect equipment preventively and notify the appropriate department or store manager of repair needs, such as for a power mule or hand jack.
Maintain security in the receiving area and backroom.
Develop and train a backup DSD Receiver.
Communicate company, department, and job-specific information to associates and vendors.
Collaborate with associates and promote teamwork to help achieve company and store goals.
Train and develop associates and participate in the performance appraisal process.
Assist in other departments when needed.
Attend required classes and meetings.
Prepare for and perform quarterly department inventory.
Unload groceries and operate a checkout terminal; execute monetary transactions for customers as needed.
Bag groceries and load them into shopping carts as needed.
When assigned supervisory duties, evaluate, prepare, and review associate performance evaluations with associates.
When assigned supervisory duties, investigate associate issues, determine actions, and proceed with progressive discipline.
When assigned supervisory duties, train new and promoted associates.
When assigned supervisory duties, communicate information to upper management and store personnel.
When assigned supervisory duties, enforce company policies and procedures and union contracts, if applicable.
When assigned supervisory duties, review department statements and follow through on discrepancies.
When assigned supervisory duties, review time cards and follow through as needed.
When assigned supervisory duties, review department bulletins and implement company programs.
When assigned supervisory duties, monitor and control shrink and expenses.
When assigned supervisory duties, complete required forms.
When assigned supervisory duties, determine emergency situations and contact appropriate personnel.
When assigned supervisory duties, monitor and maintain store security while in charge.