STORE/LEAD RECEIVER

The Kroger Co.•Highlands Ranch, CO

About The Position

The Store/Lead Receiver provides customer service and supervises and completes transactions with third-party vendors. The role monitors store conditions and inventory, maintains standards, follows safe food-handling guidelines, and supervises and directs the night crew and third-party vendors. The employee is expected to demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The position manages receiving and inventory processes, including checking deliveries, maintaining inventory accuracy, handling direct store delivery (DSD) activity, and supporting ordering, markdowns, price changes, and quarterly inventories. It also supports safe and secure operation of the receiving and backroom areas, maintains equipment and temperature records, communicates with associates and vendors, and assists in other departments as needed. Supervisory duties may apply if assigned.

Requirements

  • High school graduation or equivalent preferred.
  • Ability to read, retain, and comprehend a technical manual.
  • Basic math skills, including addition, subtraction, multiplication, and division.
  • Writing skills sufficient to complete forms for budgets, inventories, orders, and reports.
  • Good customer service skills.
  • Ability to read and write.
  • Good communication skills.
  • Good organizational skills.
  • Good associate relations skills.
  • Ability to perform keyboard entries and use a 10-key keypad.
  • Management and leadership skills.
  • Grocery department experience.
  • Receiving experience.
  • Ordering experience.

Responsibilities

  • Maintain awareness of inventory and stocking conditions to support ordering system integrity, including Computer Assisted Ordering and balance-on-hand accuracy.
  • Check the condition, quantity, pricing, and temperature of received products.
  • Process damaged or returned goods and complete related paperwork.
  • Assist with markdowns and the 5S process for markdown locations.
  • Ensure inventory management for all delivered products.
  • Manage the Direct Store Delivery (DSD) ad plan, inventory, and sales-floor ad space.
  • Scan DSD out-of-stocks and communicate with vendors.
  • Maintain 5S standards in the receiving and backroom areas.
  • Ensure vendors follow company policies and procedures, including the vendor dress code.
  • Assist with scheduling routine price changes by updating shelf tags and promotional signs.
  • Assist with planning, organizing, and supervising the inventory process.
  • Report product ordering or shipping discrepancies to the department manager.
  • Stay current with present, future, seasonal, and special advertisements.
  • Follow food safety regulations and guidelines.
  • Assist with the perishable donation program.
  • Maintain proper temperatures in cases and coolers and maintain temperature logs.
  • Ensure shipping and receiving tools are working properly to support product transitions into the store and inventory logging.
  • Inspect equipment for preventive maintenance needs and notify the appropriate department or store manager of items needing repair, such as a power mule or hand jack.
  • Ensure security of the receiving area and backroom.
  • Develop and train a DSD Receiver backup.
  • Communicate company, department, and job-specific information to associates and vendors.
  • Collaborate with associates and promote teamwork to help achieve company and store goals.
  • Train and develop associates and participate in the performance appraisal process.
  • Assist in other departments when needed.
  • Attend required classes and meetings.
  • Prepare for and perform quarterly department inventory.
  • Unload groceries and operate a checkout terminal, including executing customer monetary transactions as needed.
  • Bag groceries and load them into shopping carts as needed.
  • If assigned supervisory duties: evaluate, prepare, and review associate performance evaluations; investigate issues and administer progressive discipline; train new and promoted associates; communicate with upper management and store personnel; enforce company policies, procedures, and applicable union contracts; review department statements and follow up on discrepancies; review time cards; implement company programs and department bulletins; monitor shrink and expenses; complete required forms; respond to emergencies and contact appropriate personnel; and maintain store security while in charge.
  • Perform the essential functions of the position with or without reasonable accommodation.
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