Store Floater | 37.5 hours | Availability Required 6:30 am to 11:15 pm

New Seasons Market•Hillsboro, OR

About The Position

The Store Floater works across all store departments, providing coverage and support where needed. The role delivers exceptional customer service and contributes to a positive, collaborative team environment. The schedule is guided by business needs and may change seasonally or with staffing needs. The position is 37.5 hours, with availability required between 6:30 a.m. and 11:15 p.m. Because the store operates seven days a week, year-round, shifts may include evenings, weekends, and holidays. The Store Floater supports customer service, product handling and preparation, online shopping, front-end operations, floral, demonstrations, receiving, stocking, merchandising, and cleanliness. The position requires following department-specific procedures and food and work safety requirements, maintaining product knowledge, and adapting to changing store priorities. The work takes place in a grocery store environment that may include wet or slippery surfaces, moderate noise, temperature extremes in coolers and freezers, outdoor work in some locations, and possible exposure to allergens or chemicals. Reasonable accommodations are available to qualified applicants and employees with disabilities.

Requirements

Must be available to work within the required availability window of 6:30 a.m. to 11:15 p.m.; schedule may include evenings, weekends, and holidays.
Must complete and maintain required food and work safety trainings or certifications.
Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.
Ability to work on feet frequently and up to continuously, with a mix of standing and walking throughout the shift.
Ability to use hands and wrists frequently for grabbing, twisting, and pulling.
Ability to occasionally lift 50 pounds and frequently lift, push, pull, or carry objects weighing up to 25 pounds.
Ability to occasionally climb stairs, step stools, and/or ladders, depending on location.
Ability to work in a grocery store environment that may include wet or slippery surfaces, moderate noise, cooler and freezer temperature extremes, outdoor work in all temperatures, and possible exposure to allergens or chemicals.

Nice To Haves

Previous customer service, food service, retail, or grocery experience.
Knowledge of retail operations and experience working across multiple departments in a retail grocery environment.

Responsibilities

Work in all store departments, providing coverage and support where needed.
Provide friendly customer service, help customers select products, share product knowledge, and make recommendations based on customer needs.
Support the Online Shopping program.
Support food production departments by preparing, slicing, wrapping, weighing, taring, pricing, labeling, and presenting products according to established standards.
Prepare food for Prepared Foods stations and cases using company recipes and specifications; prepare beverages and accurately process made-to-order items.
Support front-end operations by cashiering, bagging purchases, performing carry-outs, and helping maintain department cleanliness.
Build displays and arrange products for attractive presentations, including featured, unique, and seasonal items.
Support the Floral department by helping customers and maintaining plants and flowers through watering, trimming, and rotation.
Conduct product demonstrations, including sponsored and vendor demos and themed tastings.
Receive and scan vendor deliveries, returns, and credits in inventory management software; check product quality, counts, and condition, and communicate issues to management and merchandising.
Complete customer special orders and provide follow-through as needed.
Maintain whole-store cleanliness, including cleaning restrooms and deli seating areas, sweeping and mopping, emptying trash, cleaning the parking lot, and washing and stocking kitchen equipment.
Stock, rotate, and face products; monitor product quality and expiration dates; handle damaged and spoiled products according to company policy.
Maintain cleanliness, organization, and rotation of work areas, products, and supplies, as well as accurate pricing and signage.
Stay aware of current advertisements, promotions, holidays, and events.
Follow company policies and department-specific procedures, food and work safety requirements, and applicable laws and regulations.
Maintain reliable attendance, adapt tasks as priorities and circumstances change, conserve company resources, and communicate problems to management.
Work cooperatively and respectfully with team members, customers, vendors, and other stakeholders; contribute to an inclusive workplace and respond constructively to feedback.
Complete and maintain required food and work safety trainings or certifications.
Perform other tasks and duties as assigned.