Store Floater | 37.5 hours | Availability Required 6:30 am to 11:15 pm

Good Food Holdings Companies • Hillsboro, OR

1d • $20 - $26 • Onsite

About The Position

The Store Floater works across all store departments, providing coverage and additional support where needed. The role delivers exceptional customer service and contributes to a positive, collaborative team environment. The position is in Operations and reports to the Operations Manager. Team members must complete and maintain required food and work safety trainings or certifications. Store schedules may include evening, weekend, and holiday shifts, with availability required from 6:30 a.m. to 11:15 p.m.; schedules may change with business and staffing needs.

The Store Floater assists with customer service, online shopping, food production, beverage preparation, front-end operations, floral, product demonstrations, vendor deliveries, inventory, merchandising, and store cleanliness. The role follows department-specific procedures and food and workplace safety requirements, maintains product knowledge, and supports accurate product presentation, pricing, rotation, and inventory practices.

Work takes place in a grocery store, where surfaces may be wet or slippery, noise is moderate, and temperatures may vary in coolers, freezers, and outdoor areas. Depending on location, work may involve stairs or elevators, allergens, and chemicals. The position requires frequent to continuous standing and walking, frequent use of hands and wrists, and occasional stair, step-stool, or ladder climbing. It is classified as medium physical work: occasional lifting of up to 50 pounds and frequent lifting, pushing, pulling, or carrying of up to 25 pounds. Reasonable accommodations are available to qualified applicants and employees with disabilities.

Requirements

• Must complete and maintain required food and work safety trainings or certifications.
• Must demonstrate commitment to valuing diversity and contributing to an inclusive working and learning environment.
• Must demonstrate reliable and predictable attendance in accordance with attendance policy and applicable laws.
• Must be able to meet the position's medium physical demands: occasionally lift up to 50 pounds and frequently lift, push, pull, or carry up to 25 pounds.
• Must be able to frequently to continuously stand and walk during a shift and frequently use hands and wrists for grabbing, twisting, and pulling.
• Must be available for schedules that may include evenings, weekends, and holidays, with availability required between 6:30 a.m. and 11:15 p.m.

Nice To Haves

• Previous customer service, food service, retail, or grocery experience is preferred.
• Knowledge of retail Operations and experience working across multiple departments in a retail grocery environment are highly preferred.

Responsibilities

• Work in all store departments, providing coverage and support where needed.
• Follow company policies and department-specific food and workplace safety laws and procedures.
• Maintain and expand knowledge of products throughout the store and assist customers with product selection, recommendations, and product information.
• Support the Online Shopping program.
• Support food production departments by preparing, slicing, wrapping, weighing, taring, pricing, labeling, and presenting products to established standards.
• Prepare food for Prepared Foods stations and cases using company recipes and specifications.
• Prepare coffee and other beverages to customer and vendor specifications.
• Process made-to-order customer items accurately and promptly.
• Support Front End operations through cashiering, bagging, carry-outs, and department cleanliness.
• Build displays and arrange products attractively, including featured, unique, and seasonal items.
• Support the Floral department, help customers with arrangements and product selection, and maintain plants and flowers through watering, trimming, and rotation.
• Execute sponsored and vendor demonstrations and themed tastings.
• Receive and scan vendor deliveries, returns, and credits in inventory management software; check product quality, count, and condition; and communicate issues to management and merchandising.
• Complete customer special orders and provide follow-through as needed.
• Maintain whole-store cleanliness, including cleaning restrooms and deli seating areas, sweeping, mopping, emptying trash, cleaning the parking lot, and washing and stocking kitchen equipment.
• Stock, rotate, and face products while monitoring quality and expiration dates; handle damaged and spoiled products according to company policy.
• Maintain cleanliness, organization, and rotation of areas, products, and supplies.
• Maintain accurate pricing and signage in accordance with merchandising standards.
• Stay aware of current advertisements, promotions, holidays, and events.
• Conserve company resources and work consistently with company mission, vision, values, and sustainability program.
• Contribute to an inclusive working and learning environment, use a DEI lens in work, and cooperate respectfully with team members, customers, vendors, and stakeholders.
• Give and receive constructive feedback and respond to feedback to improve performance.
• Use sound judgment, demonstrate a solutions-oriented approach, and inform management of problems.
• Perform other tasks and duties as assigned.

Benefits

• Employee Assistance Program (EAP) access
• 30% staff shopping discount
• Medical, dental, and vision benefits for eligible full-time regular-status staff
• Pre-tax spending accounts for eligible full-time regular-status staff
• Life, accidental death and dismemberment (AD&D), and disability benefits for eligible full-time regular-status staff
• 401(k) program for eligible staff
• PTO accrual beginning on the first day of employment
• Possible paid holidays, depending on schedule and tenure
• Supplemental leave pay, such as parental or bereavement leave
• Store incentive program based on financial and operational goals
• Paid time for volunteering at a 501(c)3 nonprofit
• Discounts on some forms of public transportation
• Adoption assistance
• Up to $40 reimbursement for a birthday dinner or New Seasons Market groceries

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed