Store Director

Sézane•Dallas, TX

4d•Onsite

About The Position

Sézane is seeking a Store Director for its North Park Center location in Dallas, Texas. The Store Director represents the brand and provides a high level of customer service, product knowledge, and operational excellence. The role leads and develops the shop team, oversees store operations and inventory, and is accountable for budgets, financial targets, and business performance. The Store Director also collaborates with the Paris headquarters and other internal and external partners, plans store events and local activations, and builds client loyalty.

Requirements

Motivated, proactive, and positive attitude.
Autonomous, agile, entrepreneurial, and results-driven.
Ability to adapt and act as a strong brand ambassador.
Five to seven years of retail management experience and strong managerial skills.
Business acumen.
Excellent communication and team management skills.

Nice To Haves

Experience in a luxury or fast-paced retail environment.
French-speaking ability.

Responsibilities

Represent the brand and support clients throughout their shopping experience by maintaining high standards of customer service, product knowledge, and operational procedures.
Manage, train, coach, and motivate the shop team; assist with hiring and recruitment.
Oversee shop operations, including retail excellence, visual merchandising, process optimization, and inventory logistics.
Manage shop budgets and financial targets and identify opportunities for growth.
Monitor business performance and propose commercial action plans to maximize sales and minimize costs.
Monitor operational expenses and manage supplies.
Build open relationships and collaborate with the Paris headquarters team.
Follow up on retail excellence programs.
Work with internal and external partners to resolve issues involving deliveries, stock, IT, maintenance, and security.
Maintain quality internal controls and inventory management, including inventory, cash management, and internal procedures.
Plan and execute store events, off-site activations, and partnerships.
Conduct full appraisals with direct reports and set clear objectives for the retail team.
Participate in store organization, team development, and general HR needs.
Promote a strong client-focused mindset and client satisfaction within the team.
Develop an understanding of the client base and support local initiatives to grow and increase client loyalty.