The Store Director leads the store team in helping families discover the joy of everyday life and is accountable for operating a profitable growth business. The role manages leaders and hourly team members, develops talent, builds a guest-first culture, and leads store-wide strategies to achieve sales and operational goals. The Store Director oversees talent planning, recruiting, onboarding, development, scheduling, and performance management. They guide guest service across in-store and digital channels, manage financial performance and operational efficiency, and use sales, inventory, safety, guest, and team information to make business decisions. The role also builds community relationships, promotes inclusion, leads safety and security practices, and ensures ethical conduct and compliance. This is a fast-moving, physically active role requiring a flexible schedule, including nights, weekends, holidays, and peak shopping periods. The position requires mobility throughout a shift and the ability to access all areas of the building, climb ladders, and safely handle merchandise.
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Job Type
Full-time
Career Level
Director