Store Director

Sézane•Dallas, TX

6d•Onsite

About The Position

Sézane is seeking a Store Director for its North Park Center store in Dallas, Texas. The Store Director represents the brand and provides an excellent customer experience through strong service, product knowledge, and operational standards. The role oversees store operations, team development, budgets, financial performance, clienteling, and local events, while collaborating with the Paris headquarters and internal and external partners.

Requirements

Five to seven years of retail management experience.
Strong managerial skills and business acumen.
Excellent communication and team management skills.
Motivated, proactive, and positive attitude.
Autonomous, agile, entrepreneurial, and results-driven approach.
Ability to adapt and serve as a strong brand ambassador.

Nice To Haves

Experience in a luxury or fast-paced retail environment.
French-speaking ability.

Responsibilities

Represent the brand and support clients throughout their shopping experience, maintaining high customer service, product knowledge, and basic operational procedures.
Manage, train, and motivate the shop team, and assist with hiring and recruitment.
Oversee store operations, including retail excellence, visual merchandising, process optimization, and inventory logistics.
Be accountable for shop budgets and financial targets, identifying opportunities for growth.
Monitor business performance and propose commercial action plans to maximize sales and minimize costs.
Monitor operational expenses and manage supply needs.
Develop open relationships and collaborate across functions with the Paris headquarters team.
Follow up on retail excellence programs.
Work with internal and external partners to resolve issues involving deliveries, stock, IT, maintenance, security, and related matters.
Ensure quality internal controls and inventory management, including inventory, cash management, and internal procedures.
Plan and execute store events, off-site activations, and partnerships.
Coach staff and motivate teams to deliver excellent customer service and financial growth.
Conduct full appraisals with direct reports and set clear objectives for the retail team.
Participate in recruitment, store organization, team development, and general HR needs.
Promote a strong client mindset and a focus on client satisfaction within the team.
Develop an understanding of the client base and support local initiatives to grow and increase client loyalty.