County Market Store Director

County Market (Niemann Foods)•Springfield, IL

2d•$44,000 - $100,000

About The Position

The Store Director oversees the overall operations of a supermarket to ensure efficient and profitable performance. The role leads department managers and store staff, manages day-to-day operations, enhances customer satisfaction, and drives store growth while ensuring activities align with company policies, procedures, and objectives. The position is responsible for store strategy, sales and profitability, staffing, financial performance, product availability, customer service, merchandising, and a safe, clean, and organized store environment. The Store Director manages subordinate supervisors and directly supervises non-supervisory associates. Supervisory duties include training, planning and assigning work, directing and evaluating performance, appraising, rewarding and coaching associates, and addressing complaints and problems. The role also involves communicating business information, interpreting reports and regulations, and applying supermarket math concepts. The position regularly involves standing, walking, handling items, reaching, communicating, and lifting or moving up to 25 pounds. It frequently involves stooping, kneeling, crouching, and lifting or moving up to 50 pounds, and occasionally involves sitting, climbing, balancing, overhead lifting, tasting or smelling, crawling, and lifting or moving up to 100 pounds. Occasional work conditions may include extreme cold or heat, wet or humid conditions, outdoor weather, electrical-shock risk, and working near moving mechanical parts. Noise is regularly moderate. The listed pay range is $44,200 to $100,000 per year, depending on industry experience, with a potential 15% bonus for Illinois locations only. Starting pay depends on experience, internal equity, and scope of responsibility. Benefits eligibility is based on full-time or part-time status. Position requirements may vary by store location, and Niemann Foods Management may add to or change requirements.

Requirements

High school diploma or general education degree (GED), or equivalent combination of education and experience.
One to three months of related experience and/or training, or equivalent combination of education and experience.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Proven retail management experience, preferably in a supermarket or similar environment.
Strategic thinking and strong analytical and problem-solving skills.
Ability to work in a fast-paced, dynamic environment.
Strong customer service orientation.
Strong organizational and time management skills.
Financial acumen, including experience with budgeting, forecasting, and financial analysis.
Ability to motivate and inspire a diverse team.
Flexibility and adaptability to changing business needs.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations.
Ability to write reports, business correspondence, and procedure manuals, and present information effectively to groups of managers, clients, customers, and the public.
Ability to use supermarket math concepts, including arithmetic, percentages, distribution, penetration, gross profit, and Sales Per Associate Hour.
Ability to stand, walk, use hands to handle or feel, reach, communicate, and lift or move up to 25 pounds regularly; stoop, kneel, crouch, and lift or move up to 50 pounds frequently; and occasionally sit, climb, balance, perform overhead lifting, taste or smell, crawl, and lift or move up to 100 pounds.
First Aid, CPR, and Power Industrial Truck certifications are provided at store level.

Responsibilities

Oversee daily store operations, including inventory management, sales, and customer service.
Develop and implement strategic plans to drive sales, increase profitability, and meet performance targets.
Lead, mentor, and manage department managers and store staff, fostering a positive work environment.
Monitor and analyze sales performance, customer feedback, and market trends to identify improvement opportunities.
Ensure compliance with health and safety regulations, food safety standards, and company policies.
Manage store budgets, expenses, and financial reports to meet financial targets.
Collaborate with suppliers and vendors to ensure product availability, negotiate pricing, and manage stock levels.
Handle customer complaints and issues professionally and promptly.
Plan and execute promotional events and marketing initiatives to drive store traffic and sales.
Ensure store layout, merchandising, and product displays follow company guidelines and support the customer shopping experience.
Maintain cleanliness, organization, and safety within the store and maintain a safe work environment.
Follow store and department policies and procedures and serve as a safety role model.
Train associates; plan, assign, and direct work; appraise performance; reward and coach associates; and address complaints and resolve problems.
Carry out supervisory responsibilities in accordance with organizational policies and applicable laws.
Perform other duties as assigned by the supervisor.