County Market Store Director

Niemann Foods•Springfield, IL

About The Position

The Store Director oversees the overall operations of a supermarket, ensuring efficient and profitable performance. This role leads department managers and store staff, manages day-to-day operations, and ensures store activities align with company policies, procedures, and objectives. The Store Director develops plans to drive sales and profitability, supports customer satisfaction, and maintains a safe, clean, and well-organized store. Position requirements may vary by store location, and Niemann Foods Management may add to or change requirements.

Requirements

High school diploma or GED, or an equivalent combination of education and experience.
One to three months of related experience and/or training, or an equivalent combination of education and experience.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Proven retail management experience, preferably in a supermarket or similar environment.
Strategic thinking, analytical, and problem-solving skills.
Ability to work in a fast-paced, dynamic environment.
Strong customer service orientation.
Strong organizational and time management skills.
Financial acumen and experience with budgeting, forecasting, and financial analysis.
Ability to motivate and inspire a diverse team.
Flexible and adaptable to changing business needs.
Ability to read, analyze, and interpret business publications, professional journals, technical procedures, and governmental regulations; write reports, business correspondence, and procedure manuals; and present information and respond to questions.
Ability to use supermarket math concepts, including arithmetic, percentages, distribution, penetration, gross profit, and Sales Per Associate Hour.
Ability to perform the physical demands described in the posting, including standing, walking, reaching, handling items, and lifting or moving loads up to 100 pounds.

Responsibilities

Oversee daily store operations, including inventory management, sales, and customer service.
Develop and implement strategic plans to drive sales, increase profitability, and meet performance targets.
Lead, mentor, and manage department managers and store staff, fostering a positive work environment.
Monitor and analyze sales performance, customer feedback, and market trends to identify opportunities for improvement.
Ensure compliance with health and safety regulations, food safety standards, and company policies.
Manage store budgets, expenses, and financial reports to meet financial targets.
Collaborate with suppliers and vendors to ensure product availability, negotiate pricing, and manage stock levels.
Handle customer complaints and issues professionally and promptly.
Plan and execute promotional events and marketing initiatives to drive traffic and sales.
Ensure store layout, merchandising, and product displays follow company guidelines and support the customer shopping experience.
Maintain cleanliness, organization, and safety throughout the store.
Follow store and department policies and procedures, maintain a safe work environment, and serve as a safety role model.
Perform other duties as assigned by the supervisor.
Direct, coordinate, and evaluate the store unit; supervise subordinate supervisors and non-supervisory associates.
Train associates; plan, assign, and direct work; appraise performance; reward and coach associates; and address complaints and resolve problems.