Store Director

SpartanNash•Coldwater, OH

14d

About The Position

The Store Director leads the day-to-day activities of an individual retail store, ensuring departments are fully staffed, trained, and operating to company standards. The role cultivates a positive, high-performing, customer-focused store culture through effective leadership. It is responsible for the store’s financial performance, physical location, and communication and execution of corporate plans.

Requirements

Five years of experience in a retail grocery environment with increasing levels of responsibility.
Two years of experience in an assistant store manager or similar-level role.
Excellent written and verbal communication skills.
Strong organization, prioritization, decision-making, problem-solving, and conflict-management skills.
Strong leadership abilities and the ability to work in a hands-on environment.
Strong strategic planning and business acumen skills.
Strong knowledge of retail store operations and knowledge of retail management systems.
Proficiency in Word, Excel, and PowerPoint.

Nice To Haves

Bachelor’s degree in Business Administration or a related field; an equivalent combination of education and/or experience may also qualify.
Ability to communicate in Spanish is highly desirable, depending on company location.

Responsibilities

Lead store associates to develop a positive, high-performing, customer-focused culture.
Manage departments, including staffing, training, performance management, associate career development, and setting and monitoring department goals.
Develop and monitor department budgets as required, and prepare quarterly and yearly budgets with assistance.
Manage the store’s overall profit-and-loss performance, including budgeted sales, gross profit, and controllable expenses.
Follow up regularly to ensure sales, gross profit, and controllable expense goals are being achieved.
Coordinate store activities to ensure successful operations and compliance with safety, food safety, human resources, merchandising, loss prevention, Department of Labor, OSHA, and other checks and audits.
Oversee compliance with corporate merchandising and inventory programs, partnering with corporate business partners as needed to communicate and implement operating and merchandising standards.
Implement and maintain work schedules, labor controls, and store payroll expense control programs.
Implement the OWN IT! customer service program and model high service standards.
Engage with the local neighborhood or community to positively position the company.
Maintain knowledge of industry and local trends and best practices, and recommend improvements to programs and processes.
Perform additional responsibilities as assigned.