Store Director (Store Manager)

Target • Sandy, UT

5d • $106,000 - $212,000

About The Position

The Store Director leads the store team to help guests discover the joy of everyday life and is accountable for operating a profitable-growth business. The role manages a large team of hourly team members and leaders, develops leaders and talent across departments, and builds a guest-first culture that delivers Target’s brand promise. The Store Director sets store-specific strategies, quarterly priorities, and sales goals; manages retail financials such as payroll and profit and loss; and oversees sales, inventory, pricing, promotions, and guest satisfaction. The position partners with Assets Protection, Food & Beverage, Human Resources, field partners, and the local community to support performance and business growth.

The Store Director cultivates an engaged, inclusive, and guest-centric team through recruiting, onboarding, training, performance management, recognition, scheduling, and career development. They balance in-store and digital guest needs while driving sales and operational goals, reviewing business metrics and reports to identify gaps and take action. They lead operational efficiency, safety, food safety, security, merchandise protection, emergency response, and compliance, and regularly assume store-level Leader on Duty responsibilities during assigned shifts.

The role involves a variable schedule that may include nights, weekends, holidays, closing shifts, and peak shopping times. It is physically active and may require accessing all areas of the building, climbing ladders, handling merchandise, working in varying environmental conditions, and remaining mobile throughout a scheduled shift. Team members may frequently lift or move merchandise weighing up to 44 pounds without assistance.

Requirements

• Four-year degree or equivalent experience.
• Strong interpersonal and communication skills.
• Team leadership and engagement skills.
• Strong cognitive skills, including problem analysis, decision-making, and financial and quantitative analysis.
• Ability to manage conflict and lead and hold others accountable.
• Ability to relate well to and interact with all levels of the organization.
• Welcoming and helpful attitude.
• Ability to manage workload and prioritize tasks independently.
• Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to access all areas of the building to respond to guest or team member issues and interpret instructions, reports, and information.
• Ability to climb up and down ladders as needed.
• Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving merchandise up to 44 pounds without assistance.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive Up and carryout.
• Ability to remain mobile for the duration of a scheduled shift, which may vary in length.
• Flexible work schedule, including nights, weekends, and holidays, and reliable, prompt attendance.
• Enjoy interacting with and helping guests and fellow team members.
• Comfort with a fast-moving, highly active, physically demanding role requiring teamwork, flexibility, and creative problem-solving.
• Openness to variable work hours and shifts, including nights, weekends, holidays, closing shifts, and peak shopping times.

Responsibilities

• Lead a large team of hourly team members and leaders, develop leaders, and manage talent across store departments.
• Create and maintain a guest-first culture, consistently deliver guest experience commitments, and hold direct reports accountable for guest experience and operational performance.
• Recruit, hire, onboard, develop, train, recognize, and retain team members and leaders; partner with HR on sustainable and equitable talent strategies.
• Set clear expectations, manage performance, resolve issues, and promote inclusive and respectful team experiences.
• Oversee scheduling processes and leadership schedules to meet business and guest needs while considering team member availability and desired hours.
• Balance in-store and digital guest needs and drive store sales and operational goals, including promoting relevant Target services and offerings.
• Review guest, financial, team, safety, food safety, and operational metrics and reports; identify gaps and take action to improve results.
• Build and execute plans for efficient operations and profitable growth, including managing sales trends, payroll, leadership headcount, and hourly overtime guidance.
• Lead operational best practices, identify operational-shortage opportunities, establish routines and action plans, and hold the team accountable for results.
• Assess competition and use guest insights and feedback to improve the business and make the store a destination of choice.
• Build relationships with the store’s community and address pressing local needs.
• Partner with Assets Protection, Food & Beverage, Human Resources, field partners, and other stakeholders to solve problems and improve store performance.
• Set team priorities while balancing competing demands and business needs.
• Own store safety culture and performance, model and recognize safe behavior, address hazards, assist with incident response, and validate investigations and sustainable solutions.
• Maintain an in-store security culture and ensure merchandise protection strategies are executed according to best practices.
• As a key carrier, follow safe and secure training and processes; address store emergency and compliance needs.
• Regularly assume store-level Leader on Duty responsibilities during assigned shifts.
• Model ethical conduct, safety, food safety, and compliance, and hold the team accountable to the same standards.
• Accurately handle cash register operations as needed and use required communication devices, handheld scanners, and other technology equipment.

Benefits

• Eligible team members and dependents may receive comprehensive health benefits and programs, including medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Financial, education, and well-being benefits and programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Director