Store Director (Store Manager)

Target • Sandy, UT

4d • Onsite

About The Position

The Store Director leads the store team to help guests discover the joy of everyday life, build a guest-first culture, and run a profitable growth business. The role oversees hourly team members and leaders across store departments; recruits, develops, and retains talent; establishes business priorities; and drives sales, operational performance, and guest satisfaction. The Store Director uses financial, operational, safety, team, and guest information to assess performance and make decisions, while building partnerships with internal teams and the local community.

The position is accountable for guest experience, team development, scheduling, store operations, sales growth, profitability, safety, security, and compliance. The Store Director regularly serves as leader on duty and is expected to work a variable schedule, including nights, weekends, holidays, closing shifts, and other peak shopping times. The role is physically active and involves mobility throughout a shift, accessing all areas of the building, using store technology, and handling merchandise.

Requirements

• Four-year degree or equivalent experience.
• Strong interpersonal and communication skills.
• Team leadership and engagement skills.
• Strong cognitive skills, including problem analysis, decision-making, financial analysis, and quantitative analysis.
• Ability to manage conflict and lead and hold others accountable.
• Ability to relate well to and interact with all levels of the organization.
• Welcoming and helpful attitude.
• Ability to manage workload and prioritize tasks independently.
• Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to interpret instructions, reports, and information.
• Ability to climb ladders as needed.
• Ability to frequently lift or move merchandise up to 44 pounds without additional assistance.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing duties such as Drive Up and carryout.
• Ability to remain mobile for the duration of a scheduled shift, which may vary in length.
• Flexible schedule availability, including nights, weekends, holidays, closing shifts, and peak shopping times.
• Reliable and prompt attendance.

Responsibilities

• Cultivate an engaged, guest-centric team and consistently deliver guest experience commitments.
• Hold direct reports accountable for guest experience, operations, team development, training, and recognition.
• Lead onboarding, development, performance management, career progression, and retention of store leaders and team members.
• Partner with Human Resources on sustainable and equitable talent strategies.
• Recruit, hire, and retain a passionate team with area-specific knowledge and expertise.
• Oversee scheduling to meet business needs, provide a consistent guest experience, and align with team member availability and desired hours.
• Create leadership schedules aligned with guest and business needs, including weekends, mornings, evenings, overnight shifts, and seasonal adjustments.
• Promote inclusivity and create equitable experiences for team members and guests.
• Invest in training and follow up to ensure timely completion of required training.
• Drive in-store and digital guest experience and store sales and operational goals, including promoting Target services and offerings.
• Review guest, financial, and team metrics to identify gaps and take action to improve performance.
• Build and execute plans for efficient store operations and future growth.
• Establish best practices, operational routines, action plans, goals, and accountability to address operational shortage opportunities.
• Use financial, operational, safety, food safety, team, and guest reports to understand the business and make decisions.
• Manage sales trends, leadership headcount, payroll, and hourly overtime, and help teams understand their contribution to sales growth and profitability.
• Assess competition and use guest insights and feedback to improve the business and make the store a destination of choice.
• Build relationships with the store’s community and address pressing local needs.
• Leverage field partners’ expertise to solve problems, improve store operations, and achieve business objectives.
• Set clear team priorities while balancing competing demands.
• Own store safety culture and performance by modeling safe behavior, correcting hazards, assisting with incident response, and validating investigations and solutions.
• Validate in-store security culture and merchandise protection strategies.
• Follow safe and secure training and processes as a key carrier.
• Address store emergency and compliance needs.
• Regularly assume store-level leader-on-duty responsibilities during assigned shifts.
• Model ethical conduct, safety, food safety, and compliance, and hold the team accountable to the same standards.
• Access all areas of the building to respond to guest or team member issues.
• Accurately handle cash register operations as needed.
• Scan, handle, and move merchandise efficiently and safely.

Benefits

• Eligible team members and dependents may receive medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Financial, education, and well-being benefits and programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Director