Store Director

Brookshire Grocery Company • Natchitoches, LA

2d • Onsite

About The Position

At Brookshire Grocery Company (BGC), we’re not just about business—we’re about building a community where you can thrive. Based in Tyler, Texas, BGC is home to five unique banners—Brookshire's Grocery Company, Super 1 Foods, Spring Market, Fresh by Brookshire's, and Reasor's—operating over 215 + stores across Texas, Louisiana, Arkansas, and Oklahoma.

We’re all about creating a workplace where you can thrive. At BGC, you matter, your contributions are celebrated, and your future is unlimited. Whether you're launching your career or ready to level up, you’ll find a supportive team, endless growth opportunities, and a chance to make an impact.

When you join BGC, you’re not just starting a job—you’re becoming part of something bigger. We’re here to support your goals, inspire your journey, and celebrate your wins.

Requirements

• Advanced knowledge of store operations required.
• Advanced understanding of Company checkout policies and procedures.
• Advanced knowledge and compliance of state laws regarding the sale of alcohol, tobacco, and lottery, as applicable.
• Advanced knowledge of anti-money laundering and other government regulations relating to monetary transactions.
• Advanced knowledge of cash register.
• Advanced knowledge of WFM (Workforce Management).
• Intermediate knowledge of on-site fuel station procedures, if applicable.
• Basic knowledge of SAP for reporting purposes.
• Basic mathematical skills.
• Strong organizational and time management skills.
• Ability to effectively communicate (in written and verbal form) with customers and partners.
• Ability to remain professional and courteous with customers at all times.
• Ability to lead and motivate others.
• Ability to carry out long-term strategic objectives aligned with Company initiatives.
• Ability to prepare reports and business correspondence.
• Must be detail-oriented.
• Ability to evaluate partner performance and make corrections as needed, in a tactful manner.
• Ability to learn new processes and transfer knowledge to others.
• Ability to perform basic Microsoft Office functions.
• Ability to multi-task and work in a fast-paced environment.
• Ability to work safely with sharp objects such as knives, box cutters, etc.
• Ability to use precision and non-precision hand tools.
• Ability to maintain high levels of confidentiality regarding sensitive information.
• Ability to work flexible schedules including nights, weekends and holidays.
• Ability to occasionally travel to off-site and out-of-town locations required with possible overnight stays.
• Must be attentive to potential hazards and remedy or place appropriate warning signs or devices around or near the hazard as soon as is reasonably possible.
• Must report any potential hazards that cannot be immediately remedied to a supervisor.
• Minimum 21 years of age required.
• Partners must be 21 years of age or older to drive for Company business in accordance with the BGC Business Driver Policy.
• Associates Degree in related field and four or more years of related experience; or an equivalent combination of experience and/or higher education required.
• Health Insurance Portability and Accountability Act (HIPAA) certification required.
• TABC/LACT/AATC certification required where applicable.
• Manager Food Safety certification required.
• AML certification required.

Responsibilities

• Manages staff and oversees store operations to ensure quality of product, food and physical safety, and adequate inventory stock levels.
• Responsible for total store sales and profits through use of acceptable business practices.
• Promotes high level of engagement and customer satisfaction; and ensures adherence to Company standards and procedures.
• Carries out management responsibilities including interviewing, hiring, training and developing partners; planning, assigning, and directing work; appraising performance, rewarding, and disciplining partners; scheduling, addressing complaints, and resolving problems.
• Reviews historical data to predict future sales from ads and promotions.
• Manages inventory using item management processes to ensure satisfactory in-stock levels.
• Reviews profit and loss, sales, shrink, and labor data; provides verbal or written summary to upper management regarding any related issues.
• Directs store operations and manages operating expenses to maximize cash flow, EBITDA, sales, shrink, gross margin, and net profit.
• Responsible for maintaining and improving sales performance, cash flow, public relations, product quality, work standards, and labor.
• Reviews and analyzes budget and personnel reports to determine and address areas of concern, and to plan long-term strategic objectives aligned with supporting banners.
• Displays exemplary customer service and acts as a role model for partners; enforces customer engagement standards by greeting customers, answering questions, and responding to customer complaints.
• Ensures implementation of effective merchandising plans to increase sales through displays, store layouts, and category management promotions.
• Communicates with Category Managers regarding product delivery, service, and impact on store operations.
• Conducts store inspections and takes appropriate action to ensure store conditions adhere to Company standards.
• Enforces quality control and food safety standards throughout the store and ensures dated products are stocked and rotated properly.
• Stays up-to-date regarding community activities such as business openings or closures to monitor potential impact on store business.
• Required to open/close store.
• Ensures the store is presentable for the customer shopping experience; makes certain adequate staff is available; ensures safety, responsiveness, and fiscal management of cash and monetary assets.
• Maintains clean, safe and sanitary working and shopping environment by adhering to Company safety procedures.

Benefits

• Comprehensive medical, vision, dental, and prescription coverage.
• Paid time off to relax, recharge, and enjoy life.
• 401(k) plan to help you build a solid future that the Company contributes to.
• Exclusive employee discounts on the things you need most.
• Scholarships and educational support to fuel your growth.
• Access to a 205-acre outdoor recreation area for unwinding, connecting, and having fun.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree